Customer Success jobs in California

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CUSTOMER SUCCESS MANAGER

You have a strong track record of Customer Success experience in B2B SaaS (at least two years), supporting the implementation and adoption of complex technologies.. You have managed varying sizes of books of business across mid ma...

CompanyAshby
AddressSan Francisco, CA
CategoryInformation Technology
Job typeFull-Time
Date Posted 2 weeks ago See detail

Customer Success Manager

Ashby

San Francisco, CA

You have a strong track record of Customer Success experience in B2B SaaS (at least two years), supporting the implementation and adoption of complex technologies.. You have managed varying sizes of books of business across mid ma...

Customer Success Utilization Manager - MN/WI

Karl Storz Endoscopy - America

Los Angeles, CA

$67,600 - $107,800 per year

Consult with customers to create a customized strategy that ensures customers understand, utilize, and leverage products purchased and bringing to life the VALUE of their installation. Custom design, plan and execute on plans for...

Assistant Manager, Customer Success

Homebridge

San Francisco, CA

$57.8K - $73.2K a year

Help manage day to day operations of the navigation team including but not limited to, validating attendance records, responding to team inquiries, and handling complex provider issues. Help create FAQs, process documentation, mac...

Customer Success Manager (Energy Efficiency - Remote)

Bidgely Inc.

Los Altos, CA

$85,000 - $120,000 a year

Serve as the primary point of contact for clients participating in Energy Efficiency programs. Build and maintain strong, long-lasting relationships with clients, understanding their needs and challenges. Regularly communicate wit...

Customer Success Specialist Imaging - IT

Zeiss

Pleasanton, CA

Work with customers to solve imaging science computing process problems with ZEISS software and ZEISS or Customer supplied computing hardware. Discuss IT related technical requirements and infrastructure and data security question...

Vice President of Customer Success

Ironclad Inc.

San Francisco, CA

Reporting to the SVP, Customer Success - lead our global Success organization of CSMs, Customer Education, and Scaled Success. This team provides both aligned and scaled success offerings as well as providing in person and on-dema...

Sr Customer Success Manager

Cdk Global

Sacramento, CA

$80,000 - $105,000 a year

Fields questions and direct clients to appropriate support resources. Assists clients with defining their strategy around CDK solutions: working with customers to ensure they understand CDK's products and how best to utilize them...

Customer Success Manager

Skan

Menlo Park, CA

Become a trusted value delivery partner for assigned clients Customer Value management and delivery, project reporting, governance and consulting Program Management (In partnership with solutions delivery leads): All phases of e...

Strategic Account Executive (Customer Success Manager)

Lilt

San Francisco, CA

Partnering with production to reach the desired outcomes of all client programs and SLAs. Working with clients to maximize the benefits of working with LILT and our mutual partnership. Attending collaborative Revenue and other dep...

Customer Success Specialist

Open Gym Premier

Anaheim, CA

$20 - $30 an hour

Build and maintain strong, long-lasting customer relationships. Act as a primary point of contact for Passport customer inquiries, issues, and feedback. Communicate with coaches/directors to facilitate a smooth roster submission p...

Head of Customer Success

Parallel Domain

San Francisco, CA

Manage synthetic data delivery projects for strategic autonomous vehicle and drone customers. Build processes and practices to enable a high functioning team of Technical Engagement Managers and Solutions Engineers. Work closely w...

Senior Director, Customer Success

At Foursquare

San Francisco, CA

Lead a team of 30-35 Customer Success Managers of varying experience levels, many of whom are in earlier stages of their career. Mentor and develop the team through professional career development and personal empowerment, enablin...

Customer Success Operations Manager

At Foursquare

San Francisco, CA

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

Customer Success Manager

Cable Tech, Inc.

San Francisco, CA

Driving adoption: Create and execute world class training for customers, including Train the Trainer materials. This will include designing the strategies for both initial customer implementation and new feature releases. Proactiv...

Client Partner - Customer Success

Incredible Health

San Francisco, CA

$88.5K - $112K a year

Own Value Creation for an assigned book of hospitals and health systems - measured through Client Retention, Revenue Growth, & Employer Optimization. Creation and execution of growth strategies with a defined set of clients, focus...

Customer Success Representative

Ignite Human Capital

San Diego, CA

Manages customer retention through incoming and outgoing calls.. Upsells existing accounts on products.. Ensures all accounts are actively purchasing Argen products.. Logs and triages inbound account inquiries and follows proce...

Senior Customer Success Manager

Edume

Los Angeles, CA

$107K - $135K a year

Own the end to end customer relationship, from implementation through renewal, for our largest and most strategic customers while executing a success plan for each. Strategically partner with our clients to maximize the value of t...

Customer Success Manager

Netflix

Los Gatos, CA

$89.2K - $113K a year

Actively develop innovative solutions to boost user engagement with applications and serve as a user advocate within the Product organization. Collaborate with stakeholder groups, direct users, and insights teams such as Support,...

Customer Success Manager

Upguard

Los Angeles, CA

$75,000 - $85,000 a year

Onboard and manage UpGuard customers to ensure they understand how best to use UpGuard effectively to meet their goals. Provide resources to your customers, including success plans, customer-specific training sessions, and organiz...

Customer Success Manager

Five9

San Ramon, CA

Customer-centric Focus:Develop and maintain strong, long-lasting customer relationships by becoming a trusted advisor to a dedicated portfolio of clients.Collaborate with customers to define and track key performance metrics and e...

Customer Success Manager

Just Dashes

Van Nuys, CA

$50,000 - $60,000 a year

Develop and execute a comprehensive sales strategy, including lead generation, prospecting, and conversion, to drive revenue growth. Collaborate with the marketing team to create impactful online and offline marketing initiatives...

Customer Success - Account Manager

Mtab Llc

Yorba Linda, CA

$62,500 - $70,000 a year

You will be the face of our company to the world. Youll spend a portion of your time on behind the scenes paperwork/administrative tasks, but a good portion meeting with customers virtually and where possible face-to-face. Youll...

Strategic Customer Success Manager

Openai

San Francisco, CA

$240,000 - $300,000 a year

Medical, dental, and vision insurance for you and your family Mental health and wellness support 401(k) plan with 50% matching Unlimited time off and 13 company holidays per year Paid parental leave (20 weeks) and family-planning...

Customer Success Manager

Art Processors

Los Angeles, CA

$110,000 - $130,000 a year

Previous experience in Customer Success or customer experience roles, supporting customers through the entire lifecycle from onboarding through to renewal, ideally gained within high-growth SaaS environments. Comfort talking to cu...

Customer Success Representative

Persimmony

Aliso Viejo, CA

$57.4K - $72.7K a year

Onboard new customers, guiding them through the implementation process and ensuring a smooth transition. Conduct training sessions with customers to educate them about our product's features and capabilities. Work closely with cus...

Customer Success Lead

Pear Vc

San Francisco, CA

Collaborate with the founders and initial GTM team to build the Customer Success function from the ground up and define the strategy and key success metrics. Have in-depth knowledge of the product, help customers solve problems an...

Customer Success Operations Analyst

Sigfig

San Francisco, CA

Partner with cross-functional teams to identify product enhancements and strategic initiatives driving platform adoption. Develop Customer Success KPI reporting and incident management, ensuring timely resolution and customer sati...

Customer Success Manager

Permitflow

San Francisco, CA

Customer Focused: Build and maintain strong, long-lasting customer relationships, understand their needs, and ensure their satisfaction with the PermitFlow software.. B2B Software Customer Success Expert: Managed customers with 5-...

Associate Customer Success Manager

Five9

San Ramon, CA

$99.9K - $126K a year

Delivering and communicating ROI for our clients, throughout the customer lifecycle. Being the trusted partner for the customer on use-case and product functionality. Quarterbacking experiences by various cross-functional teams at...

Customer Success Manager

Permitflow

Ontario, CA

$80,000 - $110,000 a year

Customer Focused: Build and maintain strong, long-lasting customer relationships, understand their needs, and ensure their satisfaction with the PermitFlow software. B2B Software Customer Success Expert: Managed customers with 5-6...