Customer Operations Manager jobs in Massachusetts

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INSTITUTIONAL PORTFOLIO MANAGER, CUSTOM MODEL PORTFOLIOS

Interacting with prospective Custom Model portfolio clients to understand their investment needs and mandates while working closely with the FIWA engineering team to implement custom solutions;. Developing and maintaining depth of...

CompanyFidelity
AddressBoston, MA
CategoryInformation Technology
Job typeOther
Date Posted a month ago See detail

Institutional Portfolio Manager, Custom Model Portfolios

Fidelity

Boston, MA

Interacting with prospective Custom Model portfolio clients to understand their investment needs and mandates while working closely with the FIWA engineering team to implement custom solutions;. Developing and maintaining depth of...

Customer Success Manager (Remote)

Net At Work

Sharon, MA

$80.7K - $102K a year

Ensure that customers derive maximum value from Net at Work and support the sales team in upselling and cross-selling various technology products and services. Gain a thorough understanding of assigned clients needs and processes...

HVAC - PLUMBER/STEAMFITTER, Facilities Management & Planning, Mechanical Operations

Boston University

BOSTON, MA

Install, maintain and service new and existing commercial, industrial and laboratory plumbing, HVAC, and steam/hot water heating systems. Perform preventative maintenance work on all types of HVAC equipment. Install and maintain a...

Customer Service-Self Storage Manager

Public Storage

Haverhill, MA

We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends til 5pm). Competitive wages paid weekly. Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits inclu...

Manager of Marketing Technology & Operations

Plymouth Rock Assurance

Boston, MA

Manage the technology, tracking processes and best practices to enable marketing campaigns, and ability to optimize for efficient customer acquisition. Lead day-to-day ad operations to support digital media and marketing campaigns...

Operations Support Manager, CX-Support

Amazon.com Services Llc

Boston, MA

From $119,000 a year

Experience managing programs across cross functional teams, building processes and coordinating release schedules. 7+ years of working directly with engineering teams experience. 5+ years of technical product or program management...

Healthcare Operations Weekend Shift Manager

Vpne Parking Solutions

Boston, MA

$36.3K - $45.9K a year

Attract and retain impressive people providing exceptional service to all Tufts. Understand Clients Definition of Success, deliver it and present it in very impressive manner at every opportunity.Proactively work to anticipate...

North America Elevate - Senior Manager (User Experience/Customer Experience Specialist)

Simon-Kucher & Partners

Boston, MA

$190,000 - $200,000 a year

Become part of a unique entrepreneurial team. Think independently, use your initiative, and take some risks. Entrepreneurship is a powerful force that drives the growth not only of our firm but our clients and people. Unlock the p...

Manager, Sample Management, Lab Operations

Moderna

Norwood, MA

Vacation, sick time and holidays. Volunteer time to participate within your community. D iscretionary year-end shutdown. Paid sabbatical after 5 years; every 3 years thereafter....

Customer Success Operations Associate

Athenahealth

Boston, MA

$55.6K - $70.4K a year

Ensure the timeliness and accuracy of operational activities supported by the Customer Success Strategy and Operations team Ensure a delightful customer experience through our operational support Support the maintenance and data i...

Customer Success Operations Analyst

Zuora

Boston, MA

Take system improvement requests from CSM org and develop a prioritized list of requirements; work with the Gainsight administrator to implement tool and process improvements. Craft customer campaign communications and configure a...

Manager Customer Service

Hannaford

Marlborough, MA

$52,500 - $73,500 a year

Promote customer goodwill by role modeling and providing high standards in Customer Service. Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when n...

Senior Manager, Revenue Cycle Operations

Eleanor Health

Waltham, MA

$80,000 - $95,000 a year

Function as the primary liaison and subject matter expert for Eleanor's Revenue Cycle team. Contribute to the day-to-day operations on all issues related to the Revenue Cycle function, provide analysis, create written processes an...

Remote - Manager, Scheduling Operations and Analytics

Commonwealth Care Alliance

Boston, MA

$69.6K - $88.2K a year

SupervisesProvides supervision, guidance, and coaching for Member Engagement SupervisorsInterviews and hires team members as needed. Provides supervision, guidance, and coaching for Member Engagement SupervisorsInterviews and hire...

Manager of Aviation Operations & Compliance

Commonwealth Of Massachusetts

Boston, MA

Assist in the promotion of Aviation safety and ensure the implementation and sustainment of a safety management system based on a strong policy, safety assurance, and risk management. Provide leadership by ensuring that aviation s...

Manager of Aviation Operations & Compliance

Mass

Boston, MA

Assist in the promotion of Aviation safety and ensure the implementation and sustainment of a safety management system based on a strong policy, safety assurance, and risk management. Provide leadership by ensuring that aviation s...

Titleist | Custom Gear Embroidery Machine Operator

Acushnet Holdings Corp.

Lakeville, MA

Perform embroidery on custom orders as requested for Titleist Gear products. 50% Operate multiple Embroidery Machines in an efficient manner. Ensure all custom embroidery instructions are followed accurately regarding logo placeme...

Assistant Shift Manager- Cage Operations

Wynn Resorts

Everett, MA

Assists in the management and the performance of team members under his/her area of responsibility. Monitors all activities of the department to ensure that all applicable internal policies, federal and state laws, rules, regul...

Customer Success Manager

Crimson Education

Boston, MA

$73.9K - $93.6K a year

Want to revolutionize the future of education and do meaningful work that transforms future generations lives?Crimson Education is a Series C, global EdTech startup founded in 2013 with the idea that through personalized educatio...

Customer Success Consultant Project Manager (Remote)

Staples, Inc.

Framingham, MA

$67.7K - $85.8K a year

Manages projects, implementations, and root cause scenarios as assigned to completion. Creates and maintains timeline for all parties to ensure project timelines and sequence of events results in timely project execution. Involves...

Manager, Cloud Operations

Ss&C Technologies

Waltham, MA

Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans. Your Future: 401k Matching Program, Professional Development Reimbursement. Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid H...

Manager, Statistical Programming Operations (Remote)

Abbvie

Boston, MA

Leads the design, deployment and maintenance of various cross-functional solutions, business processes, and associated technologies. Manages cross functional teams and delivers optimization of end-to-end business processes that en...

Development Operations and Events Manager

Trinity Boston Connects

Boston, MA

$50,000 - $55,000 a year

Assist the Associate Director of Development and Communications in project management for all events. Manage all event logistics for both virtual and in-person events, including invites, RSVPs, volunteer recruitment/management, fi...

Director of Facilities Operations (Maintenance / Management)

Benchmark Senior Living

Walpole, MA

The Director of CCRC Facilities Operations must be an experienced maintenance professional with a strong skillset. Candidates must have previous maintenance management experience in a long-term care or assisted living facility. Re...

Technical Program Manager, Customer Success

Amazon.com Services Llc

North Reading, MA

$102K - $130K a year

7+ years of working directly with engineering teams experience. 5+ years of technical product or program management experience. 3+ years of software development experience. 5+ years of Technical Program management working directly...

Clinical Trial Manager, Clinical Operations, Infectious Disease

Biospace

Cambridge, MA

Day to day management of assigned Clinical Trial(s) to ensure deliverables are met in all phases of trial. Communication to internal team members on deliverables and ensuring timelines are met. Manage trial feasibility process. Wo...

Customer Experience Assistant Manager

Alexandra's Too

Fall River, MA

$48,000 a year

401(k) matching. Dental insurance. Employee discount. Health insurance. Paid time off. 2 years. 10 hour shift. 8 hour shift. Every weekend. Monday to Friday. Are you able to work both Saturday, 8:30am-6:00pm and Sunday, 10:30am-5:...

Department of Surgery, Manager, Operations/Projects

Brigham & Women's Hospital

Boston, MA

$84.6K - $107K a year

Consistent, coordinated and thorough project management. Project scoping, implementation and periodic progress updates. High quality presentations. Design and execution of planning activities and decision-making required to implem...

Senior Manager, Market Access Operations

Collegium Pharmaceutical

Stoughton, MA

$206,000 - $213,000 a year

Develop contracting analytics to support contracting decisions. Lead managed care contract operations, including contract redlining and execution. Collaborate closely with Finance to manage rebate validation. Collaborate with DNAs...

Associate Director, Lab Operations and Facilities Management

Repertoire Immune Medicines

Cambridge, MA

$131K - $166K a year

The Associate Director of Lab Operations and Facilities Management is responsible for all laboratory and facility operations including management of assets, vendors, consumables, waste, as well as supporting lab and office growth...