Customer Operations Manager jobs in Massachusetts

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SENIOR MANAGER, OPERATING SYSTEMS

Undergraduate degree and/or equivalent experience/certification. 7+ years of IT leadership experience with a blend of deep technical knowledge and a customer-focused mindset that includes:. 3+ years Product Vision and Strategy: De...

CompanyMarriott
AddressBoston, MA
CategoryInformation Technology
Date Posted 6 hours ago See detail

Senior Manager, Operating Systems New

Marriott

Boston, MA

Undergraduate degree and/or equivalent experience/certification. 7+ years of IT leadership experience with a blend of deep technical knowledge and a customer-focused mindset that includes:. 3+ years Product Vision and Strategy: De...

Manager, People Operations

Profit

Boston, MA

$92,000 - $105,000 a year

Facilitate ongoing implementation of performance management systems and processes, in collaboration with People Team Lead. Manage processes to promote the performance and development of our employees, including: goal setting, perf...

Finance Manager, Venture Operations

Johnson & Johnson

Cambridge, MA

Perform accounting entries and provide guidance for portfolio transactions including purchases, capital calls, security conversions, M&A activity, sales, incoming cash, and securities distributions. Conduct monthly and quarterly...

Senior Director, Sales Operations Business Partner, Asset Lifecycle Management

Iron Mountain

Boston, MA

Support the Enterprise and Hyperscaler Business Leaders and Organizations.. Go to market strategy & planning, Market Opportunity / TAM, TAS and Propensity to Buy.. Financial and capacity planning, territory design, and quota setti...

Customer Service-Self Storage Manager

Public Storage

Peabody, MA

$17 an hour

We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends til 5pm) Competitive wages paid weekly Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:...

Customer Service Manager

Briohealth Solutions Inc

Boston, MA

$84K - $106K a year

Strategic Leadership: Develop and execute a comprehensive Customer Service strategy aligned with the company's goals, aiming to exceed customer expectations, and to improve satisfaction, loyalty, and retention. Team Management: Hi...

Sr Manager of Payroll Operations

Cei Group

Watertown, MA

The person in this role will also be asked to bring a focus on process excellence and improvement as we continue to evolve our service and solutions.Responsibilities:Lead and manage the payroll department, including hiring, traini...

Technical Program Manager(CTO Operations and PMO)

Analog Devices

Boston, MA

Work closely with project sponsor, technical lead and cross-functional teams to develop project plans (scope, work-breakdown/milestones, timelines) and manage to these plans within budget and schedule. Collaborate with internal te...

Customer Success Consultant Project Manager (Remote)

Staples Inc

Framingham, MA

Manages projects, implementations, and root cause scenarios as assigned to completion Creates and maintains timeline for all parties to ensure project timelines and sequence of events results in timely project execution Involves i...

Customer Sales Manager

Advantage Solutions

Foxboro, MA

Full-Time Benefits (Medical, Dental, Vision, Life). 401(k) with company match. Training and Career Development. Generous Paid Time-Off. Assist the Brand Manager in achieving the Companys income and expense budgets by ensuring all...

CAD Operator / Project Manager

Singer Equipment Company

Agawam, MA

Provide CAD / Revit Drawings as contracted to increase project procurement and revenue growth. Review AQ and ensure quotes and drawings coincide. Work in AQ to provide necessary cut-books to accompany designs. Design based on Acco...

Admissions Operations and CRM Manager-Admissions and Recruitment

Bunker Hill Community College

Boston, MA

Primary role is supporting Admissions and Recruitment with all aspects of the new student application and all the related process, reports, communication plans, tracking, reporting, training, customer relations protocols, and refi...

Rooms Operations Manager - A1

Marriott

Boston, MA

Leads specific team while assisting with meeting or exceeding property goals.CANDIDATE PROFILEEducation and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related pro...

Operations Manager

Petco

Brighton, MA

We love all pets like our own Were the future of the pet industry Were here to improve lives We drive outstanding results together Were welcome as we are Ensures 100% pricing accuracy, including verifying all pricing labels are...

Program Operation Manager - Hybrid

Raytheon

Andover, MA

Managing the coordination and execution of program schedules with Global Supply Chain Management, Subcontracts, Engineering, and other functional areas. Support Manufacturing Operations strategy and utilize CORE/R6S best practices...

Enterprise Security Operations Manager

Staples

Framingham, MA

Responsible for the creation and development of programs and process improvement strategies that meet immediate and long-term goals for the entire network. Ensure staffing levels meet operational needs and develop analyst training...

Assistant Operations Manager - Night Shift

Health Ops Inc.

Boston, MA

$55,000 - $65,000 a year

Always keep the safety of self and others in mind. Work in tandem with staff to ensure we are reaching our contracted obligations. Ensure staff complete tasks safely, efficiently and within compliance. Set the tone by being enthus...

Assistant Operations Manager

Motivate

Boston, MA

$55,000 - $60,000 a year

You are a natural leader with prior experience supervising hourly warehouse and field-based operations teams. You are intrigued at impacting the urban environment through active and affordable first-and-last-mile transportation an...

IRT Operations Manager

Biogen

Cambridge, MA

$119K - $151K a year

IRT System and Process Owner:Day-to-day operational management of IRT (IXRS, RTSM) system providers including integrations from acquisitions.Collaborates with key process partners in the sourcing, evaluation as well as audit/quali...

Key Customer Manager, MS Portfolio

Biogen

Boston, MA

$144,400 - $209,400 a year

Education: BS/BA Required, MBA Preferred Minimum 7 years of pharmaceutical/biotech experience Ideally 2+ years of experience in the MS Disease State or other related chronic disease Account Management Experience preferred, experie...

Assistant Operations Manager

Nrt Bus

Lynn, MA

$56K - $70.9K a year

Serve as a contact to the school districts we serve. Interview, hire, and train new transportation coordinators/supervisors. Prepare monthly work schedules. Maintain appropriate staffing levels for drivers and monitors. Ensure all...

Food Operations Manager 1

Sodexo

Winchester, MA

collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience perform tray assessments to ensure food quality, presentation and tray accuracy deliver high quality food services which may inc...

Manager, Customer Success - Strategic

Smartsheet

Boston, MA

life insurance, parental leave, paid holidays, sick time, flex time, 401(k)

Manage and develop a team of Customer Success Managers. Meet or exceed Net Retention targets. Set expectations with internal team members, grow a strong collaborative time and foster career growth for the group. Drive the executio...

HR Operations Reporting & Data Manager

Biospace

Cambridge, MA

Collaborate with cross-functional teams to extract specialized reports and data sets, delivering precise and relevant information that supports specific strategic initiatives and operational needs in the US and Canada.. Develop an...

Senior Manager Data Operations

Vaco

Chelmsford, MA

$126,748.56 - $192,952.02 / yr

Manage and Lead the Data Operations team consisting of data warehouse developers, ETL data engineering experts, and BI report writers. Operational management of data processing lifecycle, identifying actionable improvements and op...

Cyber Security Operations Center (SOC) Manager

State Street

Quincy, MA

Maintaining and leading the cyber incident response process to ensure timely triage, analysis, containment, eradication and return to service for high severity or long running incidents. Communicating with Senior/Executive leaders...

Finance Manager - Accounting Operations

Bain Capital

Boston, MA

Bain Capital Credit's investment professionalsare dedicated to sourcing, analyzing, documenting and executing on attractive credit opportunities across North America, Europe and Asia-Pacific, and are supported by robust operationa...

Customer Relationship Management (CRM) Senior Analyst

Biospace

Lexington, MA

Responsible for the development, launch and continued improvement of the CRM Platform for respective business unit(s). Develops accurate, complete requirements, transforming these potentially complex business asks into value- ad...

Senior Manager, Data Analyst, Strategy and Business Operations

Biospace

Devens, MA

Owner of the trending and monitoring program for manufacturing and Business process performance at the Devens Cell Therapy Facility. Represent Devens in network collaborations and contribute to network data analytics changes as th...

Manager, Treasury Operations

J.jill

Quincy, MA

Responsible for preparing debt covenant calculations and other bank and lender reporting requirements, including managing letters of credit. Manages, maintains, and administers bank relationships and reports. Manages interest and...