Development Operations And Events Manager

DEVELOPMENT OPERATIONS AND EVENTS MANAGER

Trinity Boston Connects (TBC), a respected social justice nonprofit, is seeking a Development Operations and Events Manager to join this dynamic community change organization. The mission of Trinity Boston Connects is to heal the traumatic impact of systemic racism on youth of color in Boston and create a more equitable city in which they can thrive. We are looking for an individual who believes passionately in this mission and understands the necessity to address systemic racism from multiple angles, both personally and professionally.

If you are interested in working on a team that “walks-the-walk” and are seeking an opportunity to deepen and amplify the impact of our organization in the city of Boston for years to come, then please consider the following detailed description and apply!

The Organization

Trinity Boston Connects (TBC) believes that healing the traumatic impact of systemic racism cannot take place without programmatic interventions that integrate three Community Practices: Trauma Inclusion, Restorative Justice, and Racial Equity. The integration of these practices forms the basis of our three healing pathways and their programming, including both our clinical and development services for youth and youth workers, and our organizational change work with other youth-serving organizations throughout the City of Boston.

Our Youth Development & Leadership pathway integrates programs that create safe and supportive communities that inspire youth to develop the social-emotional learning (SEL) and youth employment skills necessary for academic, life, and career success. These programs include Sole Train: Boston Runs Together and Trinity Education for Excellence Program (TEEP).

In addition, to truly heal the trauma, the adults within the communities in which our youth live, learn, and develop must also change. It is not enough to help young people navigate oppressive environments, we strive to help change the schools, institutions, and organizations within which our programs operate so that they in turn can be more supportive and nurturing of the youth they serve. To accomplish this, we provide clinical services through our Clinical Care Pathway and its programs: Trinity Boston Counseling Center and Trinity@McCormack serving youth workers and youth at the BCLA/McCormack 7-12 school.

Through our Organizational Change Pathway and its Organizational Equity Practice, we convene, train, coach, and consult with Boston youth-serving organizations to effect enduring change in the systems and organizations that impact an additional 15,000 youth and families.

Through these healing pathways and programs, we directly serve 1000+ youth of color, 240+ youth workers, and 600+ leaders from 40+ youth serving organizations in Boston.

TBC has a staff of 19 and an annual budget of nearly $3 million. TBC is led by a Black woman with a staff that is majority of color. Our revenue sources are divided equally between grants from foundations and institutions, charitable contributions from individuals, corporations, and fundraising events, and a combination of institutional support and revenue from contracts designated for social justice work. An independent 22-member Board of Directors governs TBC.

The Moment

TBC’s strategic plan is aimed at achieving a deeper and broader impact in the community through clearer focus and increased integration of our offerings. Over the next year, TBC will complete the implementation of this strategy, involving a reorganization of staff, with new roles and greater collaboration and integration, all with the aim of better, more holistic support for the youth and organizations that we serve.

POSITION:

The Development Operations and Events Manager is responsible for the oversight of systems, data, information, and tools that drive the day-to-day work of Trinity Boston Connects’ Development team. In addition, the individual will project manage and organize donor and fundraising events that exemplify our organization’s values, uphold our mission through a racial equity lens, and make an impact on the targeted audiences. The events include TBC’s annual fundraising gala, Bostonians for Youth (BFY), Team Trinity Charity Teams for the B.A.A. Marathon, Rodman Ride for Kids, Sole Train 5k, and others. The ideal candidate is highly organized, entrepreneurial, and analytical, and has experience in managing donor/prospect databases effectively, preferably Blackbaud Raiser’s Edge and/or Blackbaud RENXT. This role will provide project management and administrative support. The Development Operations and Events Manager is a key member of the Development and Communications team and reports directly to the Associate Director of Development and Communications and works closely with the Finance team.

RESPONSIBILITIES:

1. Event Management and Production

• Assist the Associate Director of Development and Communications in project management for all events
• Manage all event logistics for both virtual and in-person events, including invites, RSVPs, volunteer recruitment/management, financial tracking, invoicing and thank you letters
• Manage event and donor software systems such as GivenGain and DonorDrive, etc.
• Work closely with the Finance department to ensure events remain within budget and donation tracking matches finance data
• Serve as day-of event manager including supervising set-up, managing volunteers, registration, silent/live auction as well as assisting with managing, assembling, and soliciting donations for auction
• Collaborate with the Associate Director of Development and Communications in recruitment and fundraising strategies
• Assist with small donor events as a key point of contact such as meet-and-greets, breakfasts, etc.
• Plan/host team-building and logistic meetings for event planning committees
• Serve as project manager for all Team Trinity Charity Team activities. Co-lead pre-and post-race team meetings and participate in external charity team meetings
• Interface with program teams as appropriate to build TBC knowledge and mission alignment among charity team fundraisers

2. Donor Stewardship, Data Entry, and Record Maintenance

• Collect, maintain, and update all donor information in Raiser’s Edge including notes, cultivation activities, volunteer solicitor actions, and appeals, required for sound donor and prospect cultivation
• Serve as a “power user” of Raiser’s Edge database, leading development staff on constituent record maintenance, list pulls, and innovative uses for efficiency and effectiveness
• Clean-up database records and segment data for mailings
• Manage donor acknowledgment process, including generation of acknowledgment letters, gift processing, and reconciliation of gifts with the Finance department in a timely and accurate manner
• Respond to donor inquiries by providing reliable, accurate, and timely responses to questions from internal and external constituents when appropriate
• Partner with other staff to identify, solicit, recruit and develop volunteers with particular focus on the B.A.A. Marathon, Rodman Ride for Kids, Sole Train 5K, and BFY
• Ensure that in-kind gifts are acknowledged

3. Operations Management

• Provide support for Identification, cultivation, solicitation, and stewardship activities in conjunction with the Associate Director of Development and Communications
• Work collaboratively with the Finance department, specifically the Finance Assistant
• Generate donor reports and tracking for appeals
• Orchestrate mailings in an effective and efficient manner
• Maintain and update email distribution lists such as Constant Contact
• Monitor office supply inventory for the department and order items as needed
• Provide materials for weekly Development Team meetings
• Maintain Development calendar
• Provide recommendations to improve department efficiencies and best practices
• Other duties as assigned

SKILLS AND QUALIFICATIONS:

• 2–3 years minimum of development and event experience, with demonstrated experience with Development Operations and use of information systems to support fundraising activities
• Bachelor’s degree or equivalent preferred
• Demonstrated commitment to social justice with the ability to talk about systemic racism and oppression, especially within the context of TBC’s mission.
• Proficiency in Windows and MS Office Suite (Word, Excel, PowerPoint), esp. spreadsheets and project management tools such as Monday.com
• Project management skills and experience
• Strong organizational skills, with accuracy and attention to detail
• Technologically savvy in handling administrative practices
• Extensive experience with Blackbaud Raiser’s Edge or equivalent database required
• Excellent written and oral communication skills (writing/editing, professional phone manner, etc.)
• Desire and ability to work in a fast-paced environment with an eye toward continual improvement
• Ability to maintain composure under pressure, to prioritize among competing needs
• Eagerness to be a key player on a small team, with an ability to work independently
• Demonstrated approach of being flexible, adaptive, and proactive in seeking improvement
• Active listener and eager to learn and grow at TBC

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Work Location: Hybrid remote in Boston, MA 02116