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Customer Experience Manager jobs in New York, NY

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SENIOR MANAGER, CUSTOMER GO TO MARKET AND SEGMENTATION

Design customer segmentation and audience strategy, creating customer segmentation mapping and matrix against actionable customer campaign channels and vehicles. Drive customer and data-centric strategies to create key Go To Marke...

CompanyMacy’s
AddressNew York, NY
CategoryInformation Technology
Salary$102,960 - $171,600 a year
Job typeFull-time
Date Posted a month ago See detail

Senior Manager, Customer Go To Market and Segmentation

Macy’s

New York, NY

$102,960 - $171,600 a year

Design customer segmentation and audience strategy, creating customer segmentation mapping and matrix against actionable customer campaign channels and vehicles. Drive customer and data-centric strategies to create key Go To Marke...

a month ago seen See more...

Senior Manager, Customer Marketing

Dashlane

New York, NY

$130,000 - $152,000 a year

Develop and execute a broader Customer Marketing strategy and roadmap. Create, manage, and optimize customer outreach (email, in-product notifications, etc.) that delivers relevant and personalized content to different segments of...

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Sr Manager Customer Acquisition (Hybrid)

Nespresso

New York, NY

$170,000 - $190,000 a year

Act as the subject matter expert on machine partner business models, contracts, and collaboration principles. Serve as the main contact person for Machine Partners and represent their voice within the Nespresso organization. Creat...

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Customer Success Manager, Enterprise - East

Ironclad

New York, NY

Onboarding & Adoption: Use a consultative-like approach to drive ROI, retention, expansion, and high product usage across a small portfolio of enterprise customers. Enablement & Partnership: Assist with executive business reviews,...

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Enterprise Customer Success Manager

Muck Rack

New York, NY

$85,000 a year

Serve as the primary contact for enterprise and midsize brands or agencies to retain and grow a book of business ranging from $1.7 - $2.0 million in customer contract value. Deliver 5+ calls with customers per day to provide produ...

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Digital Experience and Channel Manager

Hsbc

New York, NY

Working closely with the brand & business marketing teams to understand and optimize our public website platform to contribute to acquisition & retention goals . Optimize digital journeys and Channels for HSBCs prospects and cli...

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Asset Management - User Experience Designer (UX) - Vice President

Jpmorgan Chase & Co

New York, NY

$133,000 - $195,000 a year

Lead the entire user-centered design process through research, design, and iterative enhancement. Collaborate closely with multidisciplinary project teams including product owners and engineering leads across multiple business lin...

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Customer Marketing Manager

Ramp Financial

New York, NY

$98.8K - $125K a year

Actively source and develop a pipeline of customer advocates and evidence to support marketing campaigns and sales references. Drive and scale our existing sourcing, including G2, Customer Surveys, and coordination with Sales. Mai...

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Customer Success Manager, Marketing Services

Arizent

New York, NY

Partner with sales reps to manage clients, supporting 2-3 sales reps. Liaison between product development and team leaders to determine inventory availability. Review/audit contracts prior to product development sending to sales....

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Customer Success Manager (ME)

Workday

New York, NY

$84,000 - $155,600 a year

3+ years of functional HCM or Financial domain experience. 3+ years proven experience supporting customer relationships. 3+ years experience in a customer-facing professional services role (consulting, implementation, project or a...

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Customer Success Manager

Launchmetrics

New York, NY

$80,000 - $85,000 a year

Be an expert on system functions and features to become a strategic advisor for clients, continuously driving product value and ROI. Assist in pre-sales system demonstrations and technical meetings and complete necessary SOWs for...

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Experienced Quant Portfolio Manager or Strategies

Smb Capital

New York, NY

and technology firms with offices in New York, Austin, and Chicago, are seekingExperienced Quantitative Portfolio Managers / Strategists for the U.S. equity market andCrypto currency.seeking individuals with a strong entrepreneuri...

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Senior Manager Marketing-Small Business Customer Card Shop

Amex

New York, NY

$80,000 - $155,000 a year

Develop our Card Member-facing digital site strategy, using data to create a vision for a personalized and connected experience that includes Customer treatments and offers, with a long-term vision in mind. Partner closely with te...

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Customer Service Project/Program Manager

Hewlett Packard

New York, NY

$54,450 - $83,850 a year

Collaborates on customer project delivery, operating under supervision and handling projects with small, localized scope, and low levels of risk. Assists in managing project finances and plays a role in coordinating with client an...

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Customer Success Manager

Synthesia

New York, NY

Reporting into the Head of Customer Success, the ideal candidate will be customer-centric and passionate about building strong customer relationships while delivering value to ensure happy customers.. Build and nurture strong rel...

2 months ago seen See more...

Manager, Product Management - Experimentation - Now Hiring

Capital One

New York, NY

Human CenteredYoull define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery, capable of thin-slice MVP grooming.Youll leverage c...

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Sr. Manager Workforce Experience Management

York State Department Of Labor

New York, NY

Make and take market in the WXM space by identifying and researching opportunities in new and existing markets.. Develop a growth strategy focused both on financial gain and customer satisfaction.. Develop and manage internal and...

2 months ago seen See more...

Assistant Manager, Customer Operations - Eastgate Plaza

York State Department Of Labor

New York, NY

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.. Rec...

2 months ago seen See more...

Sr. Manager Workforce Experience Management

York State Department Of Labor

New York, NY

Make and take market in the WXM space by identifying and researching opportunities in new and existing markets.. Develop a growth strategy focused both on financial gain and customer satisfaction.. Develop and manage internal and...

2 months ago seen See more...

Resy Customer Success Manager - New York

Amex

New York, NY

$60,000 - $110,000 a year

Identify restaurant operator expectations, values, and desired outcomes, and create manageable success plans with the partner. Execute proactive and predictive account management Be a restaurant-facing trusted advisor Nurture advo...

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Senior Customer Success Manager

Leap

New York, NY

$125,000 - $140,000 a year

Build deep relationships with brand executives and founders & ensure brand customers achieve business goals and maintain delivery standards. Drive brand account growth in partnership with Account Executives via renewal and store f...

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Senior Strategic Customer Success Manager - NY

Atera

New York, NY

$120,000 - $200,000 a year

Serve as the primary point of contact between clients and the Atera team Build and maintain strong relationships with clients Onboard new customers and conduct ongoing quarterly Business Reviews Lead value-driven conversations wit...

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Customer Success Manager

Forage, Inc

New York, NY

Own the Success/Product Adoption relationship for Forage's largest accounts: Own and nurture relationships with high-value Strategic Accounts including several Fortune 500 companies, including to drive product adoption, run quarte...

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Customer Support Sales Manager

York Pilates

New York, NY

Drive sales of membership packages, class packages, and private classes. Possess comprehensive knowledge of specials, membership packages, and retail offerings. Achieve or exceed sales targets, activating individual sales commissi...

2 months ago seen See more...

Customer Success Operations Manager

At Foursquare

New York, NY

Help define and own the implementation of the tooling roadmap to (i) enable Customer Success Reps to deliver service most effectively, and (ii) provide outstanding Customer experiences through product-integrated automations and AI...

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Customer Success Manager

Regal.io

New York, NY

Create consultative relationships with your customers to identify and discover new opportunities, use cases, and campaigns that grow revenue. Grow client contracts by delivering compelling data presentations and working through p...

2 months ago seen See more...

Sr. Customer Success and Development Manager, Cloud, N.AMER

Cutover

New York, NY

Work closely with AWS ProServe CPMs, EMs and AWS account teams to build the Cutover & AWS joint pipeline. Enable AWS teams and their customers; facilitate adoption of Cutover by providing training and support, including setting up...

2 months ago seen See more...

Sr. Manager - Strategic Customer Engagements, Americas, DL - AMER - US

Amazon

New York, NY

Key job responsibilitiesLead negotiations and customer closure for strategic, large, complex or highly competitive deals.Lead, build, and retain a team of industry expertsBuild a high-performing team of leaders, each responsible f...

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Assistant Manager, Customer Operations - Mckinley Mall

York State Department Of Labor

New York, NY

All leaders are expected to become experts of the brand's selling behaviors, leading and leveraging these behaviors with every customer who walks through our doors and allowing us to provide a exceptional customer experience.. Rec...

2 months ago seen See more...

Customer Service and Operations Manager

Whole Phonics, Inc.

New York, NY

Be the friendly persona behind addressing customer questions, concerns, and more!. Offer guidance and solutions, especially for order-related concerns, making sure our customers feel supported.. Keep the conversation upbeat and fr...

2 months ago seen See more...

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People who searched for Customer Experience Manager jobs in New York, NY also searched for Office Manager, Program Manager, Customer Support Associate, Store Manager, Assistant Manager, Technical Project Manager, Software Engineering Manager, Data Science Manager, Quality Control Manager, Brand Management Specialist, Relocation Project Manager, Email Marketing Manager, Senior Sales Manager, Business Continuity Manager, Training Manager, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in New York, NY

Project Manager, Customer Service Representative, Product Manager, Operations Manager, Case Manager, Senior Business Analyst, Software Development Engineer, Engineering Manager, Software Engineer, Business Continuity Analyst, Data Engineer, Data Entry Clerk, Program Manager, Business Systems Analyst, Data Analyst,

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