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Customer Experience Manager jobs in New York, NY

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SENIOR VICE PRESIDENT, PRODUCT MANAGEMENT (WORKPLACE EXPERIENCE)

Developing firm-wide strategies that include both physical and digital elements. Creating strategies with multiple stakeholders and prioritizing investments collaboratively. Managing a roadmap that tracks experience improvements a...

CompanyThe Bank Of New York Mellon Corporation
AddressNew York, NY
CategoryInformation Technology
Salary$79,000 - $215,000 a year
Date Posted 2 months ago See detail

Senior Vice President, Product Management (Workplace Experience)

The Bank Of New York Mellon Corporation

New York, NY

$79,000 - $215,000 a year

Developing firm-wide strategies that include both physical and digital elements. Creating strategies with multiple stakeholders and prioritizing investments collaboratively. Managing a roadmap that tracks experience improvements a...

2 months ago seen See more...

Manager, Customer Success

Ramp Financial

New York, NY

$111K - $140K a year

Set and maintain a high-performing culture and morale by managing a group of exceptional 6-8 Customer Success Managers to drive thorough and efficient onboarding of new Ramp customers Hire and train new Customer Success Managers o...

2 months ago seen See more...

Customer Onboarding Manager

Frontify Ag

New York, NY

$102,000 - $120,000 a year

You have 3+ years of experience in Customer Success, Project Management, or another client-facing role in a SaaS company. Youre a natural at onboarding and enjoy presenting. You see yourself as a teacher who increases product ado...

2 months ago seen See more...

Manager, Visitor Experience

Bloomingdale’s

New York, NY

$64,200 - $107,280 a year

Lead the team of Flagship Ambassadors and Visitors Center associates, proactively communicating key store brands and services to deliver extraordinary customer service. Observe, coach and role model superior customer engagement a...

2 months ago seen See more...

Customer Enablement Manager

Synthesia

New York, NY

Onboarding and enabling our customers on the Synthesia app, from the beginning of their journey until they become champions and collaborate with other positions at Synthesia having the same goal. Working with our Product Managers,...

2 months ago seen See more...

Manager, Customer Success

Ramp

New York, NY

Set and maintain a high-performing culture and morale by managing a group of exceptional 6-8 Customer Success Managers to drive thorough and efficient onboarding of new Ramp customers. Hire and train new Customer Success Managers...

2 months ago seen See more...

Customer Success Manager | Mid-Market

Ramp

New York, NY

Ensure fast, thorough, and complete onboarding of new Ramp customers by leading and educating new customers on Ramp's functionality and best practices. Drive revenue for Ramp by ensuring there are no unnecessary delays in the impl...

2 months ago seen See more...

Strategic Senior Customer Success Manager

Smarsh

New York, NY

$170,000 - $180,000 a year

Create value for the customer by knowing, tracking, and managing customers business objectives tied to Smarsh solutions. Know your accounts and their organization structure. Establish, maintain and grow senior executive relations...

2 months ago seen See more...

Senior Manager, Customer Performance Insights

Amex

New York, NY

$80,000 - $155,000 a year

Leading the development of a connected, scalable enterprise customer sentiment measurement program that will enable AXP marketers to understand the effectiveness of our products, services and marketing, including (but not limited...

2 months ago seen See more...

Manager, Administrative Support, Customer Environment and Facilities

York City Transit

New York, NY

Knowledge of YCT and Subway rules, regulation, policies, and procedures. Excellent problem solving and project management skills. Excellent verbal and written communication skills. Must be able to maintain confidentiality and to a...

2 months ago seen See more...

Manager, Administrative Support, Customer Environment and Facilities

Metropolitan Transportation Authority

New York, NY

Knowledge of YCT and Subway rules, regulation, policies, and procedures. Excellent problem solving and project management skills. Excellent verbal and written communication skills. Must be able to maintain confidentiality and to a...

2 months ago seen See more...

Senior Product Manager | Support Experience

Ramp

New York, NY

Deliver incredible products and experiences by combining a deep understanding of customer support delivery with creative product strategy and technical acumen. Own the product roadmap, priorities and execution for both our interna...

2 months ago seen See more...

Developer Experience Product Manager

Tecton

New York, NY

Own the strategy and roadmap for making Tecton the most developer-friendly platform for ML Engineers and Data Scientists. Own the strategy and roadmap for Tecton's Web-UI. Own the strategy and roadmap to make Tecton's Product Docu...

2 months ago seen See more...

Customer Experience Representative

Ttec

Brooklyn, NY

Answer incoming communications from customers. Conduct research to provide answers for customers to resolve their issues. At least 1 year of customer service experience. High school diploma or equivalent. Recognize, apply and expl...

3 weeks ago seen See more...

Project Manager/Business Analyst with Data Analysis experience

Iconma

Jersey City, NJ

Looking for a talented and highly motivated technical Project Manager/Business Analyst to help further develop our forecasting analytics platform. . Required Skills and Experience we are Looking for a project manager/ business ana...

2 weeks ago seen See more...

Customer Representative (Benefits) - No Experience Required

Hire-Standard Staffing

Brooklyn, NY

Engage with clients to understand their financial goals and concerns.. Present tailored solutions to safeguard their assets effectively.. Maintain a pulse on the industry, ensuring you offer the best and most updated advice.. Fost...

3 weeks ago seen See more...

Event Emcee & Customer Experience

Qbk Sports

Sunnyside, NY

From $16 an hour

Have excellent customer service skills. Get and keep people engaged in programs (parties, leagues, tournaments, or special events). Keep events running smoothly and on time. Cover the desk when necessary. Cover the bar as necessar...

a month ago seen See more...

Customer Experience Analyst

Etoro

Hoboken, NJ

$62.9K - $79.7K a year

Texas Florida Arizona Deliver exceptional service to our US clientele through chat, phone, and email channels, showcasing the highest levels of customer support. Serve as a representative of the company and its products, embodying...

a month ago seen See more...

Customer Experience Advisor

Mpb

Brooklyn, NY

$47,000 a year

Acting as the first point of contact for all customers. Offering expert advice and guidance across all products and helping people navigate the MPB site. Dealing with customers via email, live chat and phone. Customer service expe...

2 months ago seen See more...

Manager, Customer Service

Sysco

Hoboken, NJ

Develops and promotes the departments goals and objectives through the management of planning and supervising activities. Develop, implement, and maintain department procedures. Analyze and identify changes to increase department...

4 weeks ago seen See more...

Customer Service Manager

City Metal Traders

Long Island City, NY

$20 - $25 an hour

Day shift....

a month ago seen See more...

Ecommerce Customer Service Manager

Rsvlts, Llc

Hoboken, NJ

$63.1K - $79.9K a year

Oversee the daily operations of our Customer Service department, ensuring all tickets are handled promptly and to the satisfaction of our customers. Manage and lead a team of virtual assistants, including hiring, training, and ong...

a month ago seen See more...

Customer Care Manager, Vault

Collectors

Jersey City, NJ

$72,438 - $117,605 a year

Define and set operational and Customer Care team KPIs for delivery of services in support of driving significant revenue and profit growth. Ensure Customer Care teams are staffed to support business growth, with a focus on attrac...

2 months ago seen See more...

Customer Success Manager

Playbook

Hoboken, NJ

$50,000 - $60,000 a year

Act as the primary point of contact for software clients to ensure that their needs are met in a way that improves overall client satisfaction. Drive customer software engagement and development of power users across customer orga...

2 months ago seen See more...

Customer Success Manager

Braintrust Tutors

Brooklyn, NY

$27 - $36 an hour

Build and nurture strong relationships with our partner NYCPS schools, ensuring their needs are met and their expectations are exceeded. Collaborate with internal team members to develop and implement strategies for success, lever...

2 months ago seen See more...

Oshi Health Senior Product Manager, Member Experience

Oshi Health

Jersey City, NJ

$140,000 - $160,000 a year

Lead the Product vision, narratives, and strategy for Oshi Health's member facing products and identify new areas to enhance member health outcomes. Support the Growth Team in defining and developing tools for member acquisition a...

2 months ago seen See more...

What should I search to find Customer Experience Manager jobs in New York, NY?

People who searched for Customer Experience Manager jobs in New York, NY also searched for Office Manager, Program Manager, Customer Support Associate, Store Manager, Assistant Manager, Technical Project Manager, Software Engineering Manager, Data Science Manager, Quality Control Manager, Brand Management Specialist, Relocation Project Manager, Email Marketing Manager, Senior Sales Manager, Business Continuity Manager, Training Manager, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in New York, NY

Project Manager, Customer Service Representative, Product Manager, Operations Manager, Case Manager, Senior Business Analyst, Software Development Engineer, Engineering Manager, Software Engineer, Business Continuity Analyst, Data Engineer, Data Entry Clerk, Program Manager, Business Systems Analyst, Data Analyst,

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