Customer Experience Manager jobs
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CADILLAC CUSTOMER EXPERIENCE ASSISTANT MANAGER
Monthly, quarterly and yearly reviews/comparisons. Provide regular guidance to field teams based on data analysis for dealer improvement and action plans. Work closely with regional Dealer Performance Managers to provide customer...
| Company | General Motors |
|---|---|
| Address | Warren, MI |
| Category | Retail |
| Job type | Full time |
| Date Posted | 3 weeks ago See detail |
Cadillac Customer Experience Assistant Manager
General Motors
Warren, MI
Monthly, quarterly and yearly reviews/comparisons. Provide regular guidance to field teams based on data analysis for dealer improvement and action plans. Work closely with regional Dealer Performance Managers to provide customer...
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Customer Experience Program Manager
Microsoft
Redmond, WA
$94,300 - $182,600 a year
Work closely with cross organizational teams, including analysis of the opportunity pipeline to develop leading indicators that predict business opportunities and expansion challenges with accuracy. Act as a capacity Account Mana...
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Manager Customer Retention New
Optimum
Bethpage, NY
Builds collaborative partnerships with assigned vendors and jointly develops strategies to continuously improve deliverable quality and drive cost effectiveness. Manages the relationship and performance of multiple vendors/campaig...
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Manager - Next Generation Customer Engagement New
Biospace
Plainsboro, NJ
Enable the NextGen Customer Engagement capabilities through execution of new features, enhancements and processes aligned to the roadmap. Own end-to-end development and maintenance of business requirements, support user acceptance...
19 hours ago seen See more...
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Customer Marketing Manager New
Darigold
Boise, ID
Deliver volume, margin, share, objectives for Darigold which may include and evolve:. Grocery: Kroger, Albertsons, etc. Mass: Walmart, Target. Natural: Whole Foods, Sprouts. Small Format: C-store (Distributors and Retailers), Drug...
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Customer Sales Manager-CPG Sales New
Advantage Solutions
Eugene, OR
Apply today!What we offer:+ Full-Time Benefits (Medical, Dental, Vision, Life)+ 401(k) with company match+ Training and Career Development+ Generous Paid Time-OffResponsibilities:+ Assist the Brand Manager in achieving the Company...
23 hours ago seen See more...
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Experienced Account Manager - NEW BIZ DEV (Material Handling Exp)
Total Warehouse Inc
Anaheim, CA
Source and provide the best Material Handling solutions for new and existing customers. Strive for Professionalism to Compete to Become the Clients Material Handling Partner. Learn and sell the products and services within establi...
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Manager, Technology and User Experience (Remote)
Biospace
North Chicago, IL
Develop and execute the HR organization's Technology and strategy, in alignment with business goals and objectives. Provide guidance, mentoring, and support to ensure successful project execution for all involved. Identify and eva...
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Senior Product Marketing Manager - LOB Embedding & Customer Programs
Sap
Bellevue, WA
Working with various LoB solution teams to drive induction strategy and roadmap for the AppDev, Automation, and Integration portfolio. Define the seeding strategy for various BTP products/services inside SAP Business Applications,...
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Manager, Sales and Customer Service
Macy's
Bloomingdale, IL
An inclusive, challenging, and refreshingly fun work environment. Empowerment to perform impactful work with tangible results. Coverage across medical, dental, vision, and retirement. Employee Assistance Program (mental health...
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Senior Customer Support Manager
Genesis Digital Llc
Las Vegas, NV
Oversee the daily workflow of the Customer Support department and enhance the Customer Support team's performance through optimized processes, procedures and development of employees.. Establish and maintain key performance indic...
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Customer Care Manager
Chemsolv, Inc.
Saint Louis, MO
Provides superior customer service to internal and external employees and customers. Improves the customer service experience, creates engaged customers and facilitates organic growth. Sets a clear mission and deploys strategies f...
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Customer support manager
Rready
Washington, DC
$99k-127k (estimate)
Serve as the primarypoint of contact for clients seeking assistance with operationaltasks such as designing marketing campaigns ordering merchandisingand navigating technical difficulties with oursoftware. Manage and prioritize in...
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General Manager, Airport Customer Experience
American Airlines
El Paso, TX
$96.6K - $122K a year
Responsible for managing the operations, optimizing the business, leading the people and cultivating relationships with diverse audiences. This role is a part of our Field Stations team within our Customer Experience group Assesse...
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Senior Manager, Customer Experience Operational Support
Point Broadband
Remote
$97.5K - $123K a year
Lead and manage the call center workforce management operations, ensuring optimal scheduling, forecasting, and real-time monitoring to meet service level agreements and maximize efficiency. Provide recommendations to leadership an...
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Customer Experience Section Manager
King County
Seattle, WA
$133,681.59 - $169,436.80 a year
Provide leadership, guidance, strategic planning, and support to customer service teams, including ID Access, Customer Care Team, Parking Services, and Print Shop Services. Foster a positive work environment that promotes teamwork...
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Customer Experience Case Management (Contingent)
Amazon
Remote
$45 - $50 an hour
Contractor will be responsible for following and participating in Customer ExperienceCase Management supporting Amazon Devices Reverse Logistics processes to help Amazon Devices team scale up as the number of inbound requests flu...
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Customer Experience Program Manager
Intuit
Mountain View, CA
Come join the SBSEG Customer Experience team as Customer Experience Strategy Lead.The Small Business & Self Employed Group (SBSEG) is Intuits largest business unit with $5B+ in revenue. We power prosperity for millions of custo...
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Customer Experience Strategy Manager
Asana
San Francisco, CA
Own and execute global strategic projects to deliver GTM strategy, working cross-functionally across sales, customer success, enablement, marketing, product, finance, support. Manage a team to help facilitate the support of the gl...
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Customer Experience Vendor Management Specialist
Belk
Charlotte, NC
Lead communication efforts of all policy and financial updates to the internal Belk community, partnering with merchandising and operations teams to implement changes. Work directly with our BPO (business processing outsourcer) pr...
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Senior Manager, Customer Experience
Dutch
Oakland, CA
Strategy: Develop and execute a comprehensive customer service strategy aligned with overall business objectives. Implement and monitor key performance indicators (KPIs) to measure and improve Net Promoter Score (NPS), response an...
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Senior Manager of Customer Experience
Hawaiian Humane Society
Honolulu, HI
People Care. Leading by example, ensuring internal and external patrons (employees, volunteers, Hawaiian Humane partners and community members) and their needs are a primary focus. Communication and contact must be clear, understa...
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Senior Manager, Customer Experience
Duke University Parking & Transportation
Durham, NC
$90,000 - $110,000 a year
A minimum of 5 or more years experience, preferably 10 years or more in customer service management in a hospitality or service industry. A minimum of 5 years of direct supervision of staff, 10 years or more preferred. Strong cus...
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Manager, Customer Experience
Sysco
Windham, ME
Resource Management - responsible for ensuring team is properly staffed, oversees account management, executing performance management policies, business planning, escalation point of contact for customer issues, drives collaborat...
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Client Experience Manager / Remote Customer Service Rep
Cherry Blossom Plumbing
Falls Church, VA
2+ years of Customer Service experience. High school diploma OR equivalent. Good computer skills, with proficiency in Microsoft Word and Excel. Geographical knowledge and map reading skills. Must have ServiceTitan experience. Will...
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Manager, Customer Experience
Meritize
Remote
$75,000 - $90,000 a year
Identify, process, record and act upon complaints or issues received from internal and external stakeholders, which result in business, applicant, borrower, school or servicer risk. Coordinate and conduct cross-functional departme...
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Manager, Customer Experience
Meritize Financial, Inc.
Frisco, TX
$68.8K - $87.1K a year
Identify, process, record and act upon complaints or issues received from internal and external stakeholders, which result in business, applicant, borrower, school or servicer risk Coordinate and conduct cross-functional departmen...
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Associate Director, Program Management, Customer Experience
Amplify Education, Inc.
Remote
$110,000 - $125,000 a year
Manage a team of high-performing project managers, with accountability to ensure they have the necessary tools and support to see projects through requirements definition, development, test, launch, and post-launch phases. Regular...
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Customer Experience Wireless Skill Management Analyst III
Dish
Englewood, CO
$63,150 - $90,000 a year
Actively and consistently support efforts to simplify and enhance the Customer Experience Develop expertise around products to provide SME support Determine training material by using a combination of data, observation and feedbac...
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Senior Group Manager, Customer Experience - Southern Region
Hyundai Motor America
Marietta, GA
$132,300 - $196,000 a year
This position is designed to support and collaborate with, HQ, Regional Leadership, District Teams, and Regional Dealers to help develop, coordinate, launch and manage Customer Experience tactics to elevate Hyundais brand. The Sr...
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