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DIRECTOR, CUSTOMER EXPERIENCE

Strategy: Develop and execute a comprehensive customer service strategy aligned with overall business objectives. Implement and monitor key performance indicators (KPIs) to measure and improve Net Promoter Score (NPS), response an...

CompanyDutch
AddressOakland, CA
CategoryAccounting/Finance
Job typeFull-Time
Date Posted 4 weeks ago See detail

Director, Customer Experience

Dutch

Oakland, CA

Strategy: Develop and execute a comprehensive customer service strategy aligned with overall business objectives. Implement and monitor key performance indicators (KPIs) to measure and improve Net Promoter Score (NPS), response an...

Senior Manager, Customer Experience

Dutch

Oakland, CA

Strategy: Develop and execute a comprehensive customer service strategy aligned with overall business objectives. Implement and monitor key performance indicators (KPIs) to measure and improve Net Promoter Score (NPS), response an...