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Contract Service Desk Analyst jobs

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HELP DESK ANALYST

Managing Tier 1 case issues within a multichannel environment (Slack, Microsoft. Manage the processing of incoming Tier 1 issues to the Support Desk via. Provides support for Platform users by performing problem diagnosis and. Hel...

CompanyStorij Inc.
AddressRemote
CategoryInformation Technology
Salary$41.5K - $52.6K a year
Job typeFull-time
Date Posted 3 weeks ago See detail

Help Desk Analyst

Storij Inc.

Remote

$41.5K - $52.6K a year

Managing Tier 1 case issues within a multichannel environment (Slack, Microsoft. Manage the processing of incoming Tier 1 issues to the Support Desk via. Provides support for Platform users by performing problem diagnosis and. Hel...

3 weeks ago seen See more...

Help Desk Analyst

Apollo Technology Solutions Llc

Norfolk, VA

$40.2K - $50.9K a year

Interviews: Initial Web based IVs conducted but IN PERSON maybe requested if mgr deems necessary. May also escalate to IT applications support or call for outside vendor maintenance (Level 4), as needed. A Level 1 tech gathers and...

3 weeks ago seen See more...

Help Desk Analyst

Gointellects

Conyers, GA

From $20 an hour

Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and ext...

3 weeks ago seen See more...

Help Desk Analyst

Magicforce

Conyers, GA

$19 - $20 an hour

Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Oversee the daily performa...

3 weeks ago seen See more...

Help Desk Analyst

Info Origin, Inc.

Conyers, GA

$33.2K - $42.1K a year

Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and ext...

3 weeks ago seen See more...

Help Desk Analyst - ITSM

Cilable

Norfolk, VA

$18 - $20 an hour

Filters Help Desk calls and provides basic support and troubleshooting, such as password resets, printer configurations, break/fix instructions, ticket routing and escalation to Level 2 and Level 3 support. May also escalate to IT...

3 weeks ago seen See more...

Help Desk Analyst I

Triveni It

Conyers, GA

$15 - $20 an hour

Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and ext...

3 weeks ago seen See more...

Level 1 IT Help Desk Analyst -GA

Nextrow Digital

Conyers, GA

$15 - $20 an hour

Job Title: Level 1 IT Helpdesk AnalystLocation: Conyers, GADuration: 2+ Months ContractClient: State of GA (DDS)LOCAL CANDIDATESThis position is located at DDS Headquarters in Conyers, Georgia.Call Center environmentProvides techn...

3 weeks ago seen See more...

Deal Desk Senior Analyst

Twilio

United States

Collaborate with and establish solid trusted working relationships with team members, Product Management, Commercial Legal, Billing Operations, Order Management, and Finance with the ability to identify policy, process and tooling...

2 weeks ago seen See more...

Junior Integrated Care Services Analyst

Intus Care

Remote

$90,000 - $110,000 a year

Conduct interviews with program staff as part of the organization discovery process. Collect data from internal and external information resources and develop reports to support PACE organization clinical decision-making, includin...

3 weeks ago seen See more...

Weekend - Service Desk

Teksystems

Tacoma, WA

This position functions as a central point of contact and escalation for customer needs relating to personal computers, peripherals, software, network and system needs. Experience coming from an ITIL aligned organization that has...

3 weeks ago seen See more...

Service Desk Technician-Corpus Christi, TX-2530

Directviz Solutions, Llc

Corpus Christi, TX

Working knowledge and experience with MS Windows 10. Working knowledge and experience with MS Office 20XX and up. General working knowledge and experience with printers. Desktop/printer troubleshooting skills. Active Directory Use...

3 weeks ago seen See more...

Human Services Service Desk Manager

County Of Sonoma

Santa Rosa, CA

We believe in the merits of work/life balance and enjoy the satisfaction of knowing that our work contributes to the betterment of our community.As the largest agency in Sonoma County government, our mission is to protect vulnerab...

3 weeks ago seen See more...

Human Services Service Desk Manager

County Of Sonoma, Ca

Santa Rosa, CA

Planning, organizing, and directing the work of Service Desk support staff. Scheduling shift coverages and periodically reviewing staff work for quality and timely completion of assigned duties. Administering and managing the IT S...

3 weeks ago seen See more...

Service Desk Coordinator

Kore1 Technologies

Phoenix, AZ

This role involves Level 1 support, and basic AV skills would be a significant advantage.Key Responsibilities:* Answer incoming calls and respond to customer inquiries promptly and professionally* Create and manage customer...

4 weeks ago seen See more...

Guest Services Representative/Front Desk Agent

Newport Hospitality Group Inc

Fayetteville, NC

Smile and continuously project a helpful attitude. Provide the highest quality of service to the customer at all times. Stay current on all emergency procedures and acts accordingly. Greet and register guests and provide room assi...

3 weeks ago seen See more...

Security and Front Desk Service Representative - JCC

Careoregon

Medford, OR

United States, Oregon, Medford

Greet and direct members, contractors, and visitors to JCC facilities.. Provide initial security screening of all people entering JCC facilities.. Understand local and state laws related to physical Security and unauthorized indiv...

3 weeks ago seen See more...

Service Desk Technician

Central Hudson Gas & Electric Corp.

Poughkeepsie, NY

Competitive compensation. Medical, Dental, and Vision insurance. 401(k) Retirement Savings Plan with substantial company match. Life and Travel Insurance. Tuition Assistance. Wellness Reimbursement Program. Paid Holidays and Vacat...

4 weeks ago seen See more...

Financial Services Analyst 3

University Of California Los Angeles

California, United States

Provide exceptional customer service, advice, consultation and oversight to assigned units regarding procurement, accounts payable, travel activity, overall funds management, and transactional inquiries. Ensure that units incur ex...

4 weeks ago seen See more...

"Recoveries Analyst" or "Customer Service Representative"

Ampcus Inc

Austin, TX

Company Description*Confidential*Hello, We have direct client requirement.Job Title: Recoveries Analyst/ Customer Service RepresentativeLocation: 6505 Airport Dr, Suite 100, Austin, TX - 78701Duration: 6 months Contract on W2Job I...

3 weeks ago seen See more...

Quality Analyst, Crisis Services, Bureau of Mental Health

City Of New York

New York, NY

Additionally, the Bureau directly operates the City's court-mandated Assisted Outpatient Treatment (AOT) program and the NYC Supportive Transition and Recovery Team (NYCSTART) for young adults experiencing a first episode psychosi...

3 weeks ago seen See more...

Technical Services Project Analyst

Tmeic Corporation

Salem, VA

Job #PR24006Job TitleTechnical Services Project AnalystOffice LocationRoanoke, VA Business Function/DepartmentEnergy & Infrastructure Solutions/ Business Process and AnalysisSales Territory, if applicableN/AGeneral Role Descriptio...

3 weeks ago seen See more...

Service Desk Support Specialist - Omaha

Kidwell Inc

Omaha, NE

Bachelors or Associates Degree in related field or equivalent experience required 2+ Years Service Desk experience or equivalent troubleshooting experience CompTIA A+ , Microsoft MTA preferred, but not requiredThis position offe...

a month ago seen See more...

Deal Desk Analyst

Twilio

United States

Establish trusted working relationships with Commercial Solutions team members, Commercial Legal, Billing Operations, Commercial Finance, and Sales.. Ensure forward deal momentum while providing excellent customer service to our S...

a month ago seen See more...

NCIS Help Desk Analyst - Tier II

General Dynamics Information Technology

Quantico, VA

Initiate and resolves service request/problem incidents for end user issues including software and hardware Consult with the user community to resolve technical problems and answer queries by telephone or self-service ticket in su...

a month ago seen See more...

Help Desk Analyst

Sunplus Data Group, Inc

Trenton, NJ

Hours are Monday- Friday- 8:30 am to 4:30 pm IN OFFICE (1 day REMOTE: Tuesday, Wednesday or Thursday).Note: 35 hour work week.All training will be conducted on premises at 25 Market St. Trenton, NJ.2-year college degree or equival...

a month ago seen See more...

IT Service Desk Manager

Southerncarlson, Inc.

Omaha, NE

Manage the day-to-day Service Desk operations. Ensure all core services are operating within SLAs, to include external managed services providers. Direct supervision and performance management of Tier-1 and 2 Service Desk personne...

a month ago seen See more...

Help Desk Analyst

Robert Half

Pittsburgh, PA

What you get to do every day- Spot recurring technical issues and deploy solutions to address the root of the problems- Resolve technical help tickets submitted via phone, email, and walk-ups- Independently investigate and impleme...

a month ago seen See more...

Help Desk Analyst ( Hybrid)

Johnson Service Group

Cranberry Township, PA

Support customers through troubleshooting support inquiries across a broad spectrum of products and supporting triage on behalf of customer. Listen to customer and use your technical expertise, creativity and intellectual curiosit...

a month ago seen See more...

Help Desk Analyst II - NISSC II

The Jacobs Brand

Colorado Springs, CO

Facilitating the excellent relationship between Government active duty/civilian customers and our contractor team. Using Remedy and similar management tools to complete and assign trouble tickets for network, PC, laptop, KVM, prin...

a month ago seen See more...

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