Junior Integrated Care Services Analyst

The Junior Analyst will support a team of 3-4 Sr. Analysts playing an active role in all aspects of client engagement. This includes gathering and compiling information to be disseminated to both internal and external stakeholders. In collaboration with the ICS team, the Junior Analyst is expected to present work products and information to broad audiences throughout PACE organizations including leadership, interdisciplinary teams, clinical staff and operations staff. Attention to detail and accuracy in data collection is essential to this role as it drives client specific project goals and KPIs.
You will be spending your time working alongside ICS analysts and PACE program staff to execute and complete project work plans aimed at improving participant and organizational outcomes. To be successful in this role you will need to possess agility, curiosity, and must desire the opportunity to excel in a fast-paced, evolving environment.

What We Do:

Intus Care is a healthcare analytics platform that synthesizes healthcare data to identify risks, visualize trends, and optimize care for PACE programs. Intus Care empowers care providers to mitigate high risk events and equips executives with the tools to make informed decisions based on comprehensive clinical and operational data. Our mission is to catalyze data driven change to achieve high-value, multi-disciplinary care for older adults. In addition, Intus Care offers a broad range of technical assistance and consulting services to support new PACE programs under development and existing programs that are growing and evolving to meet the needs of their communities.

In This Role You Will:

• Conduct interviews with program staff as part of the organization discovery process.
• Collect data from internal and external information resources and develop reports to support PACE organization clinical decision-making, including but not limited to hospital data sheets, root cause analysis forms, etc.
• Work in collaboration with ICS Senior Analyst to develop scope of work, KPIs and other programmatic indicators for project plans.
• Support ICS team on requested activities such as informational research, data gathering, analyzing, and documenting results.
• Complete all responsibilities and tasks assigned within client project work plans. Collaborates with Senior Analysts to complete tasks by target dates to assure timely completion of deliverables.
• Support ICS team in building relationships with stakeholders to effectively define, analyze, and deliver performance metrics with the creation of contracted KPIs, slide decks, training presentations, and status updates.
• Keep up with PACE regulatory changes, policies and standards collaborating with Sr. Analyst to offer reports and presentations on research findings and recommendations.
• Work closely with Sr. Analyst to help enhance PO experience maintaining client reports and documents.
• Participate in educational seminars and conferences to stay up-to-date on the healthcare industry and PACE trends.
• Work closely with customer teams to review, revise, and develop workflows that assure high data integrity and accuracy within the Intus Care application.
• Facilitate trainings of the Intus Care application to new ICS analysts.
• Perform all other job-related duties as assigned.

Qualifications:

• Registered Nurse (RN) licensure with a Bachelor of Science in Nursing (BSN) preferred.
• Comprehensive experience with delivering clinical workflows and practices within interdisciplinary care models for geriatrics.
• 2+ years of proven experience as a clinical educator or trainer for healthcare technology products/solutions is a plus.
• Deep, on-the-job experience documenting in the Electronic Medical Record (EMR). Experience using population health tools is a plus.
• Excellent communication and presentation skills, with the ability to effectively convey complex information to diverse audiences in a friendly and engaging manner.
• Strong organizational skills with the ability to manage multiple priorities, document meetings well and adapt to changing requirements.
• Ability to travel (20-30%) for on-site training sessions and customer engagements.
• Registered Nurse licensure required.
• Process and performance improvement experience required.
• Healthcare experience required, PACE experience preferred.
• Analytical and quantitative problem-solving skills.
• Attention to detail with strong research capabilities.
• Ability to work collaboratively in a team.
• Ability to work effectively with individuals at all levels within the organization and externally.
• Excellent customer service skills.
• Strong Microsoft Office skills required.
• Ambitious, motivated self-starter.
• Ability to quickly learn and adapt to new systems and software.

What We Offer:

• A chance to be a part of a trailblazing team in healthcare technology.
• Competitive salary package.
• Comprehensive benefits including health, dental, and vision insurance.
• A collaborative, inclusive, and dynamic work environment.
• Opportunities for professional growth and development.

Company Core Values:

• Take Ownership For Your Responsibilities and Outcomes
• Think With Data First
• Be Passionate About Impact
• Take Strides Toward Growth and Innovation
• Be Supportive Of Each Other

Salary Range: $90,000 - $110,000/year
Location: Remote

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