AddressTitle: Property Manager
Hiring Organization: Connexion Systems & Engineering
- Duration: Perm
- Pay rate: $55-60k
- Job Location: Stratford, CT
- Job# 16466
Core Responsibilities:
- Leasing
- Tenant Relations
- Turnovers
- Marketing/Advertising
- Expense & Revenue Management Implementation
- AppFolio
- Maintenance Management
- Move Ins/Move Outs
- Property Condition
Inquiries/Leads
- Respond to all inquiries/leads, providing the necessary follow-up to leads via phone calls, email, and texting when appropriate.
- Completing all tracking and data entry associated with leads in and outside of AppFolio.
- Be present and accommodating to all showings and guide the tour personally.
- Responsible for making sure all prospective residents receive an application link.
- Reviewing and verifying all information provided on submitted applications (Pay stubs, photo ID, pets, other add-ons).
- Processing all applications and running credit and background checks.
- Strictly enforce the community rules and regulations
- Follow up on consequences, including fees and legal.
- Ensure residents feel comfortable coming to you with issues and concerns about their living environment.
- Respond to all tenant correspondences as quickly as possible.
- Follow up and keep residents consistently informed about the status if issues are not addressed immediately.
- “Set reasonable expectations and always exceed them.”
- Directly handle all resident communications. Consult with the regional head or home office if there is a legal or safety matter.
Marketing
- Making sure the unit is publicly posted in accordance with the “AppFolio” section of the Leasing responsibilities above.
- Maintenance Oversight
- Ensuring any needed maintenance in the unit needed for turnover is completed prior to a new resident moving in
Listings
- Know which online paid listing your property is currently advertised on.
- Maintain the listings.
- Reviews and ratings
- Review property ratings weekly on all different listings and google.
- Identify issues and opportunities involving revenue and expenses and bring to the attention of Regional Head or Home Office
- Always keep AppFolio up to date.
Trust but Verify
- Through either yourself or maintenance team verify the issue is as it is described by the resident
- Timely response: Make sure the maintenance team addresses all issues within 24 hours or 48 hours.
- Communicate with residents to coordinate the entering of their unit and what their preferences are for timing, presence, and anything else.
Move Ins
- Once applicant is converted to a tenant, make sure funds are received for first month at the time of lease execution (this can be by check or electronically via the AppFolio portal)
- Coordinate return of keys upon move out.
- Conduct moves out inspection within 7 days of move out.
- The entire move out process, including issuance of security deposit refunds, must be completed within 20 days of the resident’s move out date.
- Expectation is to walk the property regularly (once a day at minimum, but ideally multiple times a day)
- Work with Regional Head or Home office to get approval to implement beautification plans.
Please use the apply button to submit your resume for consideration. A Connexion Representative will contact you immediately.
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