Property Manager

At Friedman Realty Group (FRG), we're not just another real estate investment firm specializing in multifamily apartments. We're a tight-knit, family-owned company that has been passionately serving our residents since 1975. We’re also an Accredited Management Organization® by the Institute of Real Estate Management. We take pride in our communities, and we distinguish ourselves through our commitment to exceptional curb appeal, customer service, professionalism, and integrity. But what truly sets us apart is the fact that we're a team of individuals who genuinely love what we do.

OVERVIEW

The Property Manager is responsible for all day-to-day property operations and for effectively managing and coordinating team members, activities, and resources to achieve established financial and operational goals. In this role, you are responsible for maintaining the integrity of the physical asset while also maximizing the returns from the asset in accordance with the company’s mission, vision, and objectives. This includes ensuring excellent customer service, exceptional curb appeal, coordinating operations to promptly address service requests and sustain high occupancy, maximizing cash flow, minimizing risk, ensuring a quality living environment, achieving budgeted NOI, and establishing a positive working environment for property team members.

ROLE RESPONSIBILITIES

You are the “glue” that holds everything together, including the success of the buildings, residents, and the FRG staff. Please understand that the responsibilities listed below are not all-encompassing. Other related duties may be assigned.

Contributes to the curb appeal on a daily basis, ensuring a pristine community presentation including models, tour path, amenities, vacant ready apartments, leasing center and offices (where applicable)

Strives to meet or exceed Friedman Five Star Performance Metrics goals set on a weekly, monthly, and annual basis

Monitors all property vacancy weekly and monthly to make sure turns are being completed in accordance with company timelines and standards

Monitors all property open service orders weekly and monthly to make sure company standards are being met

Implements marketing initiatives to achieve occupancy goals

Ensures curb appeal and community presentation is maintained to FRG standards

Oversees leasing activities to sustain high occupancy with upwards rents.

Tours prospective residents, processes applications, follows up with leads

Maintains in-depth knowledge of market conditions

Ensures completion of all required paperwork for applicants, move-ins and renewals

Enforces lease agreements, community and occupancy policies and procedures

Investigates and resolves resident complaints and concerns in a timely and efficient manner

Oversees legal and eviction filings, including timely and accurate posting of all charges

Processes security deposit dispositions upon resident move out in accordance with company policies

Maintains professional and timely communications with residents and prospective residents

Plans, facilitates and attends resident functions, creating a sense of community with staff and residents to ensure customer satisfaction and resident retention

Ensures apartments are ready for new residents

Ensures timely payments and collections, minimizing delinquency and coordinating default proceedings

Maintains vendor relationships and establish good business practices

Participates in creating operating budget; controls expenses and meets budget expectations along with metric goals set on a weekly, monthly and annual basis

Reviews expense variances, keeps accurate financial records

Works with Maintenance Supervisor to ensure timely and cost-effective completion of maintenance and repairs

Organizes, facilitates and maintains required inspections, logs and checklists

Oversees preventative maintenance programs and capital improvement projects

Oversees job duties of staff; sets goals, monitors performance, motivates, mentors and adheres to policies while creating a sense of teamwork and community.

Follows policies relating to but not limited to Fair Housing, OSHA, and Friedman Realty Group

Job Type: Full-time

Pay: $85,000.00 - $90,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Experience level:

• 5 years

Schedule:

• Monday to Friday
• Weekends as needed

Experience:

• Property management: 5 years (Preferred)

Ability to Relocate:

• Somers Point, NJ: Relocate before starting work (Required)

Work Location: In person