Assistant Facilities Manager

We are seeking a talented maintenance professional to add to our team for a critical role with managerial oversight of multiple facilities, or an entire campus.

WHAT YOU’LL DO IN THE ROLE OF ASSISTANT FACILITIES MANAGER / MAINTENANCE SUPERVISOR:

• Lead, train, and motivate a high-performing team. Communicate job expectations, coach service team, and monitor your team’s performance against company goals. Provide feedback for improvement and guidance in defining career paths and professional development plans.
• Manage service requests. You’ll use our mobile technology to assign all incoming service requests to your team, taking into account each individual’s skills, workload, and learning opportunities. You’ll also work alongside your team, performing both routine and complex repairs.
• Repair and enhance your community. You’ll be responsible for repairing or maintaining all plumbing, electrical, HVAC, appliance, carpentry, and painting needs at the community, providing training to other team members as needed. Provide 24-7 on-call service for emergencies
• Implement and manage a scheduled maintenance program. Monitor the maintenance and up-keep of all mechanical equipment on the community including water heaters, HVAC units, elevator systems and centralized boiler systems.
• Create and maintain a make-ready schedule. You’ll monitor apartment vacancies daily and initiate the turnover process with painting, cleaning and repairing.
• Build rapport with residents. You'll make positive connections with residents by offering a smile and a greeting when you see them and chatting as you make repairs in their homes.
• Notice the details. Complete daily property walks and regular community inspections to proactively recommend necessary repairs or replacement of any interior or exterior areas on the property.
• Focus on performance metrics ranging from your community’s Customer Loyalty Score to apartment turnover efficiency — and everything in between.

JOB REQUIREMENTS OF ASSISTANT FACILITIES MANAGER / MAINTENANCE SUPERVISOR:

• 3+ years of hands-on general maintenance experience
• Supervisory experience
• Adaptability, multi-tasking and sound decision-making abilities are required and essential to the success of this role
• Availability to work a flexible schedule, including weekends and rotating on-call responsibility for after-hours emergencies
• Reliable and consistent form of daily transportation to and from work, including after hours for emergencies
• Computer proficiency and frequent daily use of / proficiency with a Smartphone with updated software

PREFERRED EXPERIENCE OF ASSISTANT FACILITIES MANAGER / MAINTENANCE SUPERVISOR:

• HVAC experience and EPA Certification (Type I & II or Universal), if applicable for region/community
• Trade school and/or military training or industry designation (CAMT or CAMT II)
• Minimum 2 years of experience in residential real estate.
• Proficient in Microsoft Word and Excel.
• Excellent Administrative, Organizational and Communication skills
• Associates or Bachelor’s degree
• Proficiency with various software, apps, and computer programs such as Yardi (similar Property Management System), CRM, Google Suite, and Microsoft Office.

BENEFITS OF ASSISTANT FACILITIES MANAGER / MAINTENANCE SUPERVISOR:
Salary: $90,000- $140,000, depending on experience
Benefits:

• Medical with prescription drug plan
• Dental
• Vision
• 401K
• Life Insurance
• LTD

Pay: $90,000.00 - $140,000.00 per year