Program Specialist 2 - Chant Program

Salary: $48,699.02 Annually
Location : Nashville, TN
Job Type: Full Time Health Civil Service
Job Number: HEA06778
Department: Health
Division: Communicable Disease and Emergency
Opening Date: 10/26/2023
Closing Date: 1/1/2024 11:59 PM Central
Position Description
The Chant programs is seeking a highly motivated Program Specialist. This position will evaluate referrals received by CHANT Team Lead for appropriate next step and action planning. Will engage client-families assigned by CHANT Team Lead in a variety of settings such as the clients' home, at a community event or community center, or by client contact with Lentz (MPHD).
If you have any questions please contact MPHD HR at (615)-340-5640
Typical Duties

• Evaluate referrals received by CHANT Team Lead for appropriate next step and action planning.
• Participate in inter-professional team meetings to provide opportunities to share ideas, share best practices and develop comprehensive service plans Engages client-families assigned by CHANT Team Lead in a variety of settings such as the clients' home, at a community event or community center, or by client contact with Lentz (MPHD).
• Conducts an initial "screening" assessment to determine if program/coverage thresholds may be met.
• Identifies the clients' needs based upon the current "condition" of the family.
• Provide developmentally appropriate education and resources for parents/guardians.
• Identifies medical, behavioral health and dental medical homes for child(ren)/families and seeks to ensure health coverage for targeted child(ren)/families through TennCare/Medicaid, CoverKids or Affordable Care Health Plans.
• Assists client-families with navigating selected "Pathways of Care" which helps the family set goals for the child/children/family to make improvements to their overall health.
• Identifies appropriate referrals for the family based upon its needs as well as available MPHD and community resources.
• Develops community partnerships to promote awareness of services and increase resource capacity.
• Plan, conduct, and participate in community-based events.
• Educates client-families using evidence-based and developmentally appropriate guidance.
• Performs general administrative duties including accurate documentation in client records, statistical reports, data entry, emails and letters.
• Participate in CHANT related continuing education trainings, webinars, conference calls and other professional development opportunities offered at the state and local level to maintain expertise.
• Follow Children's Special Services (CSS) policy for children eligible for medical services.
• Provide information to customer that is culturally and linguistically appropriate to meet the needs of the population being served.
• Manage assigned caseloads with a higher degree of responsibility, requiring specialized, technical, skill sets and intense problem resolution through navigation.
• Performs other duties as assigned to support the Bureau of Population Health and advance the mission of the Metro Public Health Department

Minimum Qualifications
Any combination of education and experience that would prepare the incumbent to perform the duties of the position at the appropriate level. A Program Specialist 2 for the CHANT program would typically have a Bachelor's and 5 years' professional experience in home visiting, service coordination, assessing individuals and families for resource delivery and early intervention and will be expected to handle high-intensity cases.
Valid driver's license, use of personal vehicle, and maintenance of valid personal vehicle insurance as required by Tennessee Law.
Preferred Experience, Knowledge, Skills, and Abilities

• 5 years' professional experience in home visiting, service coordination, assessing individuals and families for resource delivery and early intervention
• A working understanding of integrated service delivery models and basic knowledge of CSS, HUGS and TennCare Kids outreach.
• Five years' professional experience in home visiting, service coordination, assessing individuals and families for resource delivery and early intervention.
• Proficient working with REDCap or similar data entry systems.
• Familiarity with local and state resources.
• Ability to write clear and accurate reports.
• Ability to research and analyze complex data using a personal computer.
• Master's Degree in social work or a related field.

Full-time, Civil Service positions -
10 Vacation Days per year (increasing after 5 years of service)
1 Sick Day per month
12 Paid Holidays per year
Public Safety - Sworn and Civilian positions -
20 vacation days per year
3 Personal days per year
1 Sick Day per month
12 paid holidays per year
Part-time, Non Civil Service positions - Visit HR and Benefits webpages for more information.
Full-time, Non Civil Service positions - contact hiring department for benefits information
Seasonal/Temporary positions - no benefits offered.
01
What is your highest level of education?

• Less than High School or GED
• High School or GED
• Associates Degree
• Bachelors Degree
• Advanced Degree

02
How many years of experience home visiting, service coordination, assessing individuals and families for resource delivery and early intervention do you have ?

• Less than 5 years
• More than 5 years

03
I understand that all related work history/experience, education, certifications and/or licenses must be reflected on my application for this position. I further understand that an incomplete or misleading application may result in disqualification.

• Yes

Required Question