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SalaryBSH Home Appliances Corporation – Top Employer US 2024
Tomorrow is our home.
At BSH, People Matter. Bring your unique skills, capabilities, and experiences to our dynamic teams where your contributions will drive our innovation culture. We strive to be a workplace that values people and supports opportunities for continuous professional and personal growth. As a leading manufacturer of home appliance brands Bosch, Gaggenau, and Thermador, we prioritize having a consumer centric mindset and creating positive experiences for the consumer throughout all interactions with our products and services. Join us now and give your career a home. You Belong Here.
Program & Event Coordinator
Houston, TX/ Full-time
Your responsibilities
The Program and Event Coordinator is primarily responsible for the planning, managing, and executing programs/events for sales across the Experience & Design Centers. This role assists the Manager, Showroom in maintaining the calendar of programs/events at the EDCs. Specific focus will be developing and updating event websites, as well as launching and maintaining event websites. Coordination by event with hotels and travel agent, sending communications, maintaining records of all programs, and following/developing standard operating practices.
- Makes decisions for the planning, management, and execution of national-level programs, events, and meetings (e.g., builders, dealers, and professional trade organizations) at local EDC
- Onsite contact for execution of programs/events at local EDC, hosting and interacting with guests
- Collaborates with Mgr, EDC and Admin/Purchasing on selection of program vendors
- Builds and maintains relationships with current vendors and researches opportunities based on program needs
- Coordinates in-person program/event websites and communications (coordinates for EDCs across time zones)
- When applicable for program, includes oversight of
- Air travel
- Hotel rooming list
- Transportation at local EDC
- Restaurants/entertainment at local EDC
- Event supplies at local EDC
- Primary contact for event development, program coordination; develops and sends communications for program/events
- May include communications outside of regular business hours (i.e., early morning or late night)
- Documents and maintains standard operating practices (SOPs) for program/event management and execution
- Updates SOPs, at minimum annually, or as business needs change
- Trains staff (employees and temporary staff) on SOPs (may include training for multiple showrooms)
- Schedules front of house temporary staff, when needed
- Sets and communicates daily priorities to temporary staff at local EDC
- Surveys attendees
- Develops reports with survey responses, at a minimum monthly, or as requested
- Assists the Mgr, EDCs with:
- Improve program and guest experience through design, communications, and reporting
- Maintaining the calendar of programs/events
- Developing/updating program resources (e.g., links, QR codes etc)
- Coordination of vendors, contractors; Communicates with Admins quotes
- Record-keeping
- Budget reporting
- Tracking of data and reporting
- May be asked to create event websites/invitations for special events outside of EDCs
- Responds with flexibility and urgency to shifting priorities
- Executes positive guest experiences for all programs
- Interfaces with (all levels of management to include) regional managers, directors, VPs and Operating Committee to provide programming and value-added service to support their customers
- Supports consumer, designer, builder, appointments, walk-ins, and training guests, when needed
- Attends training on the latest product offerings by brand based, about once a year
- Participates in consumer outreach utilizing CRM software; builds and maintains relationships with dealers
- Acts as an initial contact for all showroom visitors
- Some travel to programs and events
- Other special projects and duties as assigned
Your profile
- Bachelor’s degree – Required
- Certification (Cvent) – Required
- 3-5 Years of Experience (event coordination, hospitality) – Required
- Excellent interpersonal skills
- Excellent computer skills and aptitude to learn applications, as needed
- Excellent organizational and budget management skills
- Excellent event planning skills and ability to manage vendors
- Self-motivation and the ability to motivate others
- Strong stand-up presentation & training skills
- Influencer experience (background in kitchen design, architecture, building fields) preferred
- Team player and the ability to work with others
- Excellent communication, presentation, and time management skills
- Ability to multi-task and close attention to detail
Your Pay & Benefits
The pay range posted for this position is based on the location noted in the posting title. Exact compensation offered may vary based on your specific skillset and work location. If the position is bonus or incentive eligible then the payments range from 0% to 200% of target with details laid out within the plan document.
Benefits offered include the following:
- Medical, dental, vision, life insurance, short and long term disability benefits, employee assistance program (EAP), Adoption Benefits, HSA, FSA, and Dependent Care FSA starting on the first day of the calendar month following date of hire
- Eligible to participate in the 401(k) plan, which offers a fully vested 100% employer match on the first 4% of compensation contributed by employees
- Annual employer funded profit sharing dependent on company profitability
- Opportunities for employees to participate in a company sponsored Wellness plan and earn lower medical care premiums
- 2 weeks of paid vacation for all non-temporary status new hires below Director level positions. Vacation entitlement increases based on years of service with BSH.
- Unlimited paid vacation for all Director and above level positions.
- The greater of (a) 40 hours of paid sick leave or (b) state or local minimum requirements for paid leave (Non-Production Line)
- 40 hours of paid personal leave (Production Line)
- 12 days of paid holidays per year (max 8 hours paid per day)
- Employee, friends, and family discount program for company products.
- BSH provides ongoing product training, uniforms, computer tablet, cell phone and a company vehicle for eligible positions.
Further information
Please visit career.bsh-group.com and learn about what makes BSH a Top Employer!
At BSH we appreciate everyone's uniqueness and value diversity as key for our business success. By including everyone and ensuring equal opportunities we unleash our full potential - EOE / AA Employer.
This position is eligible for the Employee Referral Bonus program.
We participate in E-Verify.
