Facility Rental And Event Coordinator

The mission of the Children’s Museum Houston is to transform communities through innovative, child-centered learning that improves the trajectories of all children in Greater Houston.

For more than four decades, Children’s Museum Houston has supported student achievement, empowered parents, and ignited a life-long love of learning. We are consistently rated as one of the top children's museums in the nation. Our programming serves more than 900,000 participants annually at the Museum, at the Fort Bend Children’s Discovery Center, and at 270+ outreach locations across Greater Houston. We welcome families with offerings that include 13 exhibits, a performing arts series, a full slate of cultural programming, science activities led by degreed educators, and weekly Free Family Nights.

Job Summary:

Supports sales, planning and execution of Facility Rental and internal event activities for the Children’s Museum of Houston. Under the supervision of the Director of Sales and Marketing, acts as a liaison, and consistently a primary point of contact for internal and external events. Develop and maintain client and vendor relationships to ensure excellent customer service, proper planning, and execution of the facility special events.

Duties and Responsibilities:

• Provide support and Event coordination for the sales & marketing department, including but not limited to: written and verbal communication with clients and internal department planners, coordination with internal and external contracted vendors including catering, production, entertainment, security, parking, and customer services.
• Ensure each event rental client is provided timely responses and manage an appropriate event planning timeline.
• Provide turnkey service and planning guidance to event rental clients while identifying the needs of each event and ensuring customer satisfaction.
• Attend departmental and Event specific planning meetings.
• Manage and oversee events on the day of, including event set-up, communication with staff, organizing vendors.
• Proactively anticipate and troubleshoot any emerging issues during the planning process and on event day.
• Actively create sales opportunities for new events.
• Contribute to department growth and goals to improve services and quality of the Facility Rental events.
• Provide feedback and periodic reports to stakeholders.
• Support internal event planning for various departments as needed.
• Assist in coordination of Facility Sales and Events Intern duties.
• Ensure compliance with all health and safety obligations for events.
• Other duties as assigned.

Skills and Qualifications:

• Proven experience and knowledge working in event management and sales fields.
• Excellent written, verbal, and interpersonal communication skills in a professional environment.
• Sales skills and ability to build productive business relationships.
• Ability to present ideas and plans to clients and vendors with adaptability and positive results.
• Excellent organizational and time management skills.
• Excellent problem-solving and critical thinking skills.
• Ability to manage multiple projects independently.
• Flexibility.
• Enthusiasm and creativity.
• Great attention to detail.
• Strong knowledge and experience with MS Office Suite (Word, Excel, Power Point).
• Ability to learn and utilize internal event scheduling, catering and diagram software packages.

Education:

Bachelor’s degree in hospitality/event management/business or another related field.

Experience:

• Minimum of 3 years’ experience in event sales, operations, and planning. Venue management experience is beneficial, but not required.
• Experience communicating with clients and prospective clients via phone, e-mail, and face-to-face.
• Experience coordinating large scale events.

Physical Requirements:

Ability to lift 50 lbs., bend, stretch, stand for extended periods of time, climb stairs, reach, twist, sit, walk, and/or run.

We believe in creating an environment of diversity, equity, and inclusion, without bias. We know we are better when we are developed, engaged, and able to contribute our whole authentic selves to accomplish the mission of the Children’s Museum Houston. Our people are trusted experts. We invest in the health and well-being of our workforce, train, and reward talent, and develop leaders at all levels to bring out the best in each other.

We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status, or any other characteristics protected by law.