Program Coordinator, Emergency Medicine

The GW Medical Faculty Associates (MFA) was incorporated in July 2000 as a not-for-profit, physician-led practice group. The organization functioned as an independent organization in support of The George Washington University School of Medicine and Sciences as a multi-specialty physician practice group. The GW MFA has grown to become the largest independent academic physician practice in the Washington, DC metro region with 375 physicians and 100 APP providers. In 2018, the MFA bylaws were revised to allow The George Washington University to serve as the sole corporate member while the MFA retained independent 501c3 status. The purpose of the change was to ensure alignment between the MFA and The George Washington University.

MFA physicians provide comprehensive patient care, offering one practice for the whole person with 52 medical and surgical specialties. As members of the GW School of Medicine and Health Sciences faculty, MFA providers are teachers and mentors for medical students, residents, fellows, and researchers preserving the rich tradition of academics, research, and healing. In addition to maintaining a closely integrated alliance with The George Washington University and The George Washington University Hospital (GWUH) which is separately owned and operated by Universal Health Services (UHS), the GW MFA has active referring relationships with 12 area hospitals.

The GW MFA’s leading healthcare presence in the DC metro region is complemented by a network of community-based practices in DC, Maryland, and Virginia. Given its geographic location in central NW Washington, DC, and proximity to more than 175 resident embassies, the MFA continues to evolve its international clinical outreach.

Position Summary

To perform administrative support for multiple divisional programs including Credentialing, Fellowship Coordination, and related clerical duties. This position supports the department of Anesthesiology and Critical Care Medicine, including the department Chair, Clinical Sections Chiefs, all departmental faculty as well as the Manager and PGA.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Other duties may be assigned.

• Coordinates submission of initial application for credentialing to the MFA Credentialing Office, GWUH Medical Staff Office for physicians and advanced practitioners. Monitors the progress of each application regularly and updates the manager and the PGA. Communicate with applicants regularly or as needed.
• Assists Physicians and Advanced Practitioners with the re-credentialing process. Works with the credentialing offices at the MFA and GWUH to ensure reappointment applications are completed and submitted in a timely manner.
• Maintains a current list of providers with the MFA Credentialing Office and GWUH Medical Staff Office.
• Coordinates with the Office of Faculty Affairs at GWU to open new faculty positions, assist with the recruitment process, and complete the hiring and faculty appointment process. Updates the Faculty Affairs Office of any changes to the faculty roster.
• Process invoices from vendors and reimbursement requests from faculty, fellows, residents, and staff in a timely manner. Submits requests for new vendors to be added to the MFA Accounts Payable system. Responds to inquiries regarding payment status.
• Serves as the Program Coordinator for one or more of the departmental fellowships. Coordinates recruitment, onboarding, orientation, and graduation/completion of one of the fellowship programs in the department. Communicates with GME stakeholders (g. GME office, participating sites, department, faculty, fellows, etc.) on a regular basis or as needed. Ensures compliance to GME policies and procedures. Assists fellows with inquiries and scheduling.
• Prepares and distributes daily personnel schedule and monthly lecture schedule. Maintains the log for request cases and meetings.
• On a daily basis, reviews unfinalized records and notifies providers as needed.
• Composes and prepares routine correspondence for the department.
• Answers telephone calls and gives information to callers or routes calls to appropriate person and places outgoing calls.
• Schedules appointments and arranges travel schedules and reservations.
• Assists the department chair with the faculty annual review process.
• Assists department chair in preparation of monthly staff meeting.
• Picks up and distribute all incoming and outgoing mail for the department. Distributes all incoming faxes.
• Type faculty and resident call schedules and letters of recommendation.
• Keeps track of current licensure.
• Assists the department in the annual capital and annual budget processes.
• Serves as back up to Clerkship Coordinator on lecture, exam/presentation days.
• Handles all issues related to department copiers.
• Transport documents/supplies on occasion between sites on Foggy Bottom campus.
• Provides cross coverage with other department administrative employees.

Minimum Qualifications

Education     

• A Bachelor's degree or an equivalent combination of training and experience.

Experience    

• A minimum of 5 years of relevant experience, including at least 2 years in a healthcare setting. 
• Extensive knowledge and experience in computer use including Microsoft Office. 
• Prior experience using clinical applications/EHR.

Physical Requirements

• Sit, walk, and reach out for long periods of time in a clinical setting.
• Must be able to occasionally lift, carry, push, or pull over 20 lbs. as part of the role.
• Regularly exposed to healthcare settings that may require personal protective equipment.
• Requires manual dexterity to operate a computer keyboard, calculator, copier machine, and other equipment.