Practice Manager

Join the original veterinary ophthalmology clinic of Houston!

Gulf Coast Animal Eye Clinic seeks a full-time Veterinary Practice Manager. We currently have five doctors and two Houston locations. We have a staff of just under 20 split between the locations. We are privately owned and have been since 1987. In 2022, Jamie Herrmann and Lynsey Wagner purchased the practice from Kohle Herrmann and Jim Swanson. The family atmosphere remains unchanged.

Our Campbell Road location is located in the heart of the Memorial area of Houston. This is a very sought-after area with highly-rated schools and all the amenities you could ask for. This practice is approximately 5000 sq. ft.

Our Bay Area location (Gulf Freeway) is located in a 10,000 sq. ft. multispecialty clinic. We have dedicated exam rooms and our own surgical suite. The ophthalmology team works closely with critical care, internal medicine, cardiology, and surgery to provide top-notch patient care. Patients also benefit from a CT scan and fluoroscopy. This location serves suburbs such as League City, Friendswood, Clear Lake, and the beach town of Galveston.

Gulf Coast Animal Eye Clinic is a well-established practice that has built strong relationships with the referring veterinary community.

Our perks:

- Fully paid health insurance (robust plans including an HSA option), dental insurance. Optional vision insurance. Life insurance.

- Employee assistance program

- Paid time off.

- True 401K Retirement program with match (not simple IRA).

- Paid membership dues and licensing fees.

- Paid continuing education stipend.

- No weekend appointments.

We are seeking a skilled Veterinary Practice Manager with exceptional leadership abilities. The perfect candidate will have a veterinary background and strong people management skills.

Must haves:

• 3 years of experience in management and growth of a healthcare-related business. (Practice Mgr/ Operations experience)
• Proven background in creating and growing a positive organizational culture through leadership and collaboration.
• Bachelor's degree required or equivalent experience.
• Must have veterinary background and preferably CVPM certification.
• Highly skilled at communication/feedback/ follow- through

Desired Strengths:

• Ability to manage the delivery of the Practice Owners’ vision
• Maintain core values
• Nurture other team members
• Possess a clear vision of the organizational goals
• Become an integral member of the team
• Work as a partner with the Practice Owners to drive the hospital’s success
• Excellent communication skills
• Ability to handle difficult situations with tact and compassion
• Ability to make decisions and delegate
• Good attention to detail and organized

Marketing:

• Market the practice, its veterinarians, and services
• Manage social media presence, including content creation
• Maintain website and organize community events and outreach

Staffing:

• Lead and coach our team
• Hold others and self accountable
• Holds regular staff meetings
• Is enthusiastically willing to perform as necessary to help the hospital function as a unit.
• Cultivate team building and confidently manage recruiting, hiring, disciplining, and terminating as appropriate

Client Service:

• Foster an environment of continual learning and growth
• Effectively communicate with clients to resolve concerns
• Passion for creating an exceptional client experience

Organizational Health:

• Develop and continuously update a training manual for the client service representative and technicians
• Ensure practice compliance with Federal, State, and Local regulations
• Oversee training and development of Safety and OSHA Training programs
• Maintain DEA and CE compliance, manage accounts receivable, and oversee maintenance and housekeeping standards
• Manage special projects, financial reporting, budgets, and vendor relationships
• Communicate effectively with the accounting team and oversee IT management

Experience as a licensed veterinary technician (LVT) or certified veterinary Practice Manager (CVPM) is ideal but not required. SHRM-CP, BS, MBA or other advanced degree, are a plus.

Learn more at https://www.gulfcoastanimaleyeclinic.com/

*All inquiries are kept confidential. *

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Continuing education credits
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Clinic
• Medical office

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Ability to Relocate:

• Houston, TX 77055: Relocate before starting work (Required)

Work Location: In person