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SalaryPatient Representative
Join the TEAM that generations of Iowans have trusted to provide a higher standard of eye-care excellence! In medical practice since 1919, Wolfe Eye Clinic is a multi-specialty clinic providing medical and surgical vision care services throughout Iowa. At Wolfe Eye Clinic, we create Better Vision for a Better Life.
We have an immediate opening for a full-time Patient Representative
based out of our Iowa City clinic.
Responsibilities include:
- Greeting patients and visitors and providing courteous, caring and professional assistance during their clinic visit.
- Patient registration and dismissal.
- Answering telephone calls in a clear professional manner.
- Making, canceling and rescheduling patient appointments.
- Gathering, verifying and entering demographic and insurance information.
- Collecting payments and issuing receipts.
- Processing inbound faxes and mail.
- Working the referrals, recalls and no-show lists.
- Opening and/or closing the clinic according to scheduled rotation.
- Maintaining patient records according to HIPAA guidelines.
- Effectively interacting with co-workers, physicians and patients.
- Performing other duties as needed.
Qualifications include:
- Ability to demonstrate strong patient service skills.
- Ability to effectively enter information into a variety of computer programs.
- Ability to portray a professional attitude and appearance.
- Ability to demonstrate strong verbal and written communication skills.
- Ability to thrive in a fast-paced environment.
- Must be dependable and reliable.
Preferred (but not required) qualifications are:
- Previous experience in a medical office.
- Previous experience with an electronic medical record or medical office software.
If you are interested in being part of a quality driven organization while receiving a competitive wage, daytime work hours, M-F work schedule and benefits (health and dental, 401k, paid-time off, etc.), please apply.
EOE
