- Performs pre-registration duties requiring good knowledge of hospital programs and procedures.
- Initiates an accurate and complete registration and making required edits on these registrations.
- Understands and interprets insurance, pre-authorizations and the specific requirements per payer.
- Obtains benefits to assist Pre-Auth team.
- Interacts effectively with physicians, physician office staff, patients and families on a frequent basis.
- Uses the call manager and computer to perform all pre-registration duties.
- Basic proficiency in operation of computer, basic keyboarding, fax machine, filing systems, and telephone systems or call center knowledge.
- Knowledge of medical terminology, anatomy strongly preferred.
- Knowledge medical insurance and pre-authorization requirements.
- Knowledge of cash handling procedures.
- Excellent interpersonal and customer service skills.
- Must have accuracy in oral and written communication.
- Ability to perform multiple tasks with constant interruptions.
- Preferred: Insurance and/or claims processing experience or 2 years registration experience.
- Sedentary: Exert up to 10 lbs. of force occasionally and/or a minute amount frequently
Location: Mercy Medical Center - Cedar Rapids · Patient Access
Schedule: Full Time, Day, M-F 8-4:30 In office posiiton