Address
Form of workEssential Duties and Responsibilities:
- Admit patient into hospital computer system – ER, outpatient ancillary services, specialty clinic, surgery and inpatient.
- Complete necessary paperwork based upon admission type and responsible party.
- Dismissals upon notification.
- Moderate amount of telephone usage in all aspects of the job.
- Completes follow-up and reporting as needed.
- Reviews and corrects AccuReg errors.
- Ensures complete accuracy with each admission.
- Maintains confidentiality of information pertaining to clients, physicians, employees, and CCMH business.
- Consistently reports to work at the scheduled time in a punctual manner and at the assigned job location.
- Attends all required Safety Training programs and can describe his/her responsibilities related to general safety, department/service safety and specific job-related hazards.
- Follows the Hospital Exposure Control Plans/Bloodborne and Airborne Pathogens.
- Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment.
- Promotes effective working relations and works effectively as part of a department/unit team inter- and intra- departmentally to facilitate the department’s/unit’s ability to meet its goals and objectives.
- Maintains a working knowledge of applicable Federal, State and local laws and regulations, the Organizational Integrity Program, Code of Ethics, as well as other policies and procedures.
- Demonstrates proper use of office equipment.
- Collects the current co-pays or coinsurance and past-due balances.
- Uses effective communication principles to coordinate care with other health care providers.
- Actively participates in meetings, committees, conferences, and in-services.
- Recognizes and communicates issues/occurrences utilizing established lines of authority and assists in identifying ways to resolve variances or unacceptable outcomes.
- Is knowledgeable of and actively participates in improving patient safety and reducing risk to patients. Complies with Safety and Infection Control & Procedure.
Non-Essential Duties and Responsibilities:
- Perform other duties as assigned
Professional Requirements
- Complete annual education requirements.
- Maintain patient confidentiality at all times.
- Report to work on time and as scheduled.
- Wear identification while on duty.
- Maintain regulatory requirements, including all state, federal and local regulations.
- Represent the organization in a positive and professional manner at all times.
- Comply with all organizational policies.
- Conduct oneself as a professional in accordance with PRIDE values.
- Participate in performance improvement and continuous quality improvement activities.
- Attend regular staff meetings and in-services.
Job Requirements:
- One to two years prior hospital/medical office experience preferred. Prior knowledge of medical terminology preferred.
- Previous data entry experience preferred
- High School Diploma required.
- Accuracy in data entry to ensure correct billing practices
- Professional phone etiquette and techniques
- Excellent people skills
- Must be able to type 50-60 w.p.m. and operate standard office machines.
- Must have ability to function under stress.
- Must possess emotional maturity to maintain good relationships in multi-person office.
- Requires judgment to analyze and make decisions.
- Must have general working knowledge of computers and department specific software (i.e. word, excel, bed tracking, internet, med aide, etc.)
