The full time Order Processing Specialist is an active, integral member of the Operations Team. The successful candidate will interface with cross-functional teams to perform various Order Processing functions including order entry and validation.
Job Responsibilities:
- Ensure timely entry of orders into Salesforce, stressing accuracy and quality control of the Order Processing life cycle.
Provision licenses giving customer access to online products purchased and making sure the customer’s site is accurate to what has been purchased.
Have a great understanding of all our order policies and send orders back that are incorrect or do not adhere to these policies.- Communicate with Sales Operations, Revenue Operations, and internal departments to ensure accurate order completion
- Perform other operational duties as assigned
Job Requirements:
- 1-2 years of relevant Order Processing and/or operational experience in a corporate environment
- Proficiency in MS Office Applications
- Ability to work in a fast-paced, deadline driven team environment
- Experience solving customer and general order issues in a business setting
- Familiarity with Salesforce.com a plus
- Ability to multi-task and can be trusted to work effectively both independently and as part of a team
- Has a superior attention to detail and accuracy