Office Production Coordinator

We are seeking a Production Coordinator to join our team at Crawford Evaluation Group (CEG) in our Waukesha/Brookfield office. We have two roles available - Scheduling Coordinator and Records Coordinator. If company character is at the top of your list, we are interested in you! We seek good-natured and high-quality individuals who value teamwork and want to be part of our amazing work family-friendly environment.

We are a unique niche business that serves an insurance industry that values high service. We are medical legal consultants; we partner with physicians to deliver second opinions for the purpose of claims negotiation. We are a traditional office-based work environment. We are happy to teach the right individual who is interested in learning our business.

As a Scheduling Coordinator:

Responsibilities:

• You will serve as a point of contact for worker’s compensation claims adjusters who are looking for medical expert options to consider for their unique claims.
• These requests come in by phone and email. You will learn how to consider and offer medical experts within our panel who might be helpful to each claim.
• You will serve as a consultant and liaison to the medical expert partners within our company.
• You will schedule services with our clients and on behalf of our medical expert partners.
• Internally, you will work with our Medical Records Department to coordinate the acquisition of medical files from our clients who scheduled through you.
• As the first point of contact for clients and physicians, you may be asked to attend social events occasionally to develop and maintain those unique relationships.

As a Records Coordinator:

Responsibilities:

• You will assist in managing cases that are in the Records Acquisition phase - this may include requesting, calling, and accepting medical records.
• You will coordinate the processing of additional Records and Diagnostics that are received in the office, after the file has been processed and sent to the physician.
• You may provide support in the shipping of completed files that are ready to be sent to the physician.
• You may manage the receipt of diagnostic studies such as x-rays and MRI’s.
• As a point of contact for clients and physicians, you may be asked to attend social events occasionally to develop and maintain those unique relationships.

Should you apply if you do not have any experience working with insurance companies or insurance claims? YES, if you are motivated to learn a new business.

Should you apply if you do not have any experience working with physicians or medical records? YES, if you are motivated to learn a new business.

We will teach our unique business and industry to the right individual.

Qualifications:

• A desire to work in a respectful office-based environment.
• Previous experience in administrative production, planning, or other related fields.
• Project management skills.
• Working knowledge of Microsoft Word, Excel and Outlook.
• Ability to prioritize and multitask.
• Excellent written and verbal communication skills.
• Ability and desire to work well in teams.

Compensation & Benefits:

· We offer competitive wages.

· Quarterly profit sharing after one year of employment.

· Medical, dental & vision insurance.

· 401K with company match.

· STD/LTD/Life.

· A healthy office workspace and environment where everyone matters.