AddressWe are looking for an engaging and highly-organized Office Manager to help keep our team moving by maintaining an office environment and culture that people want to be a part of. This role is a critical part of our People Operations team and leads by maintaining a safe and enjoyable work environment while implementing events and initiatives that foster team engagement and provide support. In addition to being a trusted resource for all team members, the Office Manager serves as DocNetwork’s “first impression” for new team members, visitors, and community partners and vendors.
Agile leadership skills and flexibility are essential attributes for success in this role. Long-term projects will need regular attention while emergent needs (e.g. light fixture repairs, errands, shipping needs) will put your prioritization skills to the test! This position is a unique opportunity to bring fun, organization, and system-wide care to a rapidly growing software company.
This is a full-time, onsite position in our Ann Arbor, MI based office.
About Us
DocNetwork, through the CampDoc and SchoolDoc platforms, provides innovative health and safety solutions to a diverse group of organizations, which include traditional day and residential camps, YMCAs, JCCs, Girl Scouts, Boy Scouts, parks and recreation facilities, colleges and universities, and K-12 public, private, and charter schools.
Our suite of products integrate seamlessly to help ensure the health and safety of the participants for the organizations we serve.
Our team, headquartered in Ann Arbor, MI, is dedicated to our core value of “honest work” where our customers, our company, and our community win together. Delivering beyond expectations and an open posture toward growth enables our company and team to excel, while our social outings, team lunches, and a culture of fun and collaboration help us to bring our best selves to the challenges ahead.
With a full range of benefits (Medical, Dental, Vision, Life, Pet) plus additional perks to boot (401k with company match, hybrid work schedules, a Professional Development Budget, Volunteer Time Off, and much more!) we think you’ll love being a part of our team.
Starting Salary Range: $40,000 - $50,000
You may be a good fit for this role if:
- You are often described as friendly, outgoing, energetic and helpful
- You notice the little things; scuff marks on walls, leaf debris on the floor, clip-on ties, etc. and you relish the opportunity to fix them! (Don’t worry about the ties - we don’t often wear those at DocNetwork)
- You’re excited to experience and grow an already outstanding company culture
- Hospitality and Event Planning are listed among your greatest strengths, just above hacky sack and flag twirling.
About the Role:
Office Administration & Support
- Maintain the general condition of the office and complete or arrange necessary repairs and maintenance
- Acquire office supplies, pantry items, and equipment as needed
- Manage building vendors and contracts relevant to the day-to-day office needs (e.g. beverage, cleaners, trash/recycling)
- Provide support to leadership with logistics, invites, agendas, and action items
- Develop new, and improve existing, workflows and processes
- Coordinate with our IT support partners to order/service hardware and software and assist with troubleshooting needs
- Assist with the coordination of travel arrangements for conferences and site visits
- Track and fulfill all shipping requests related to client & partner relations
Team Engagement
- Own and lead monthly events and traditions that enhance company culture and promote team development and relationship building
- Help coordinate internal catering and external event planning
- Plan in-house and off-site activities and milestone celebrations for the team
- Coordinate onboarding processes for new team members by helping to prepare a welcoming environment and ensuring all critical trainings, meetings, and certifications are on track for completion
About You:
- Previous administrative experience (office management experience a plus)
- Demonstrated success in hospitality and event planning
- Excellent verbal and written communication skills
- Excellent attention to detail
- Superior organizational skills
- Familiarity with Microsoft Office and/or G-Suite
- Ability to lead and manage multiple projects simultaneously
- Ability to lift up to 50 lbs
- Comfort and ability to work safely on a ladder up to 12 feet
Excited? We can’t wait to hear from you!
If you like what you've seen so far, we feel compelled to boast that:
- We're 8x recipients of SPARK’s FastTrack Award!
- We have an office dog named Munki. He is soft and little.
- Our office pantry is stocked with delicious snacks.
- We made our Director a Paper Plate Award that says "You're pretty cool" and it has frog stickers on it. Sorry, there's not a picture.
So throw your hat in the ring - we'd love to meet you!
Originals Wanted
DocNetwork is invested in creating an open environment of mindfulness, originality, and collaboration where team members can bring their whole selves to work. We are proud to partner with our diverse client base, supporting each organization, and the individuals who make up their communities. We believe that our success depends on our commitment to these values.
DocNetwork has adopted inclusive hiring practices including standardized interview questions, bias-recognition training, and casting wider recruitment nets to ensure that all have a place in our mission.
