Office Manager

WELCOME TO THE BRIDGE BETWEEN YOU AND YOUR NEW BEGINNING

We are in search of a leader that will help create other leaders.

Our Family-owned Practice is looking for an Office Manager that has these five NON-NEGOTIABLES: a sense of calling, an ability to communicate with grace, creativity in problem solving, generosity, and consistency. If you feel like you are a leader that has these traits, we want to help you find your new HOME. The Office Manager manages the operations of their dental practice in an efficient manner and leads in the development of their staff, while exceeding patient expectations and an expected level of profitability. This position needs someone whose actions INSPIRE others to DREAM more, LEARN more, and BECOME MORE.

MORE reasons why YOU would LOVE to work with us:

• Weekends Off. We encourage family time. Being with your significant other and kids is the key to an everlasting smile, and we know that.
• We support your Career Development & Growth with opportunities in our company across various regions.
• We are an established organization with an Expert Clinical & Operations Leadership Team focused on giving our patients the best experience.
• Offices receive Company Support from departments including: Billing, Marketing, Call Center, Procurement, IT, Facilities, Human Resources, Legal, and more!

Day to Day Operations

• Work in concert with HR Department to post and recruit for all open positions
• Interview, hire and train all team members
• Arrange coverage in office due to staff PTO and open positions
• Maintain timely and accurate training checklists for each new hire as well as each tenured team member
• Partner with the Regional Director and H1 Department to handle personnel situations, needs and evaluations
• Process and submit office payroll to Payroll Department
• Drive production, revenue and collection to achieve daily, monthly and annual goals
• Lead the Morning Huddle each morning & monthly team meeting
• Ensure all provider schedules are filled to capacity to maximize office productivity
• Resolve patient concerns and negative reviews in a professional and timely manner
• Maintain compliance with our practice’s policies, procedures, objectives, mission and values

Requirements/Education:

• Combination of education/experience normally represented by an associate or bachelor’s Degree in a Business-Related Field
• Experience: 2-4 years of prior experience within a management/customer service position
• Must have strong skills using Microsoft Office products
• Must be able to read, write, speak, and communicate friendly and effectively
• Must possess the ability to make independent decisions when circumstances warrant such action
• Must have excellent listening skills and the ability to ask probing questions
• Able to effectively and professionally manage multiple priorities and adapt to change within a fast-paced environment

Our Practice Offers:

• Medical & Vision
• Internal dental allowance for employees and immediate family
• 401K with company paid Match
• PTO
• Paid holidays
• Work-life balance/no evenings or weekends
• Career advancements
• Referral Program
• Family-focused culture

COME MAKE YOUR DIFFERENCE WITH OUR PTACTICE!