Office Manager

Position Title:

Office Manager

Overview:

St. John Fisher University is an independent, liberal arts institution that provides a transformative education to approximately 3,800 undergraduate, master’s, and doctoral students each year. Across its five Schools, Fisher offers nearly 40 majors in the humanities, social sciences, natural sciences, business, education, and nursing; 11 pre-professional programs; and master’s and doctoral programs in business, nursing, education, pharmacy, and public health. The University’s residential campus boasts a robust living and learning community and a successful intercollegiate athletics program. Fisher is a community where all are welcome, regardless of religious or cultural background.
The University continues to honor its founders, the Congregation of St. Basil, by embracing their motto, “Teach Me Goodness, Discipline, and Knowledge.” We are located in Pittsford, N.Y., seven miles outside of the city of Rochester. The campus is situated on 164 park-like acres—a beautiful setting for a warm, friendly campus community.

Job Responsibilities:

Administrative: 75%

• Act as the first point of contact for callers and walk-in customers requesting service from the Safety & Security Department.
• Dispatch security officers to routine and emergency calls as required by the nature of the incident.
• Operate a multi-line telephone system and answer all incoming telephone calls to campus and direct them to the appropriate department
• Monitor intrusion detection and fire surveillance system as well as notify the Monroe County 911 Center for emergency response as needed
• Maintain contact with university departments for after hour routine and emergency maintenance requests
• Oversee issues related to student identification and parking permits
• Maintain the accuracy of our Report Exec, RAVE, CS Access, and other reporting systems/processes
• Assist with other administrative duties as requested by the Director, Associate Director, or Assistant Director.

When dispatching, maintain radio communications with on-duty security officer (25%)Education / Experience:

Bachelor’s Degree or comparable work experience considered; Minimum of 5 years dispatching experience and 3 years supervisory experience preferred.

Competencies / Skills:

Must have excellent communication skills, experience with Microsoft Windows based programs, Microsoft Office and other in-department programs and processes. Ability to multi-task and remain focused during emergencies.

Supervision of Employees:

None

Work Environment:

Main office / main desk office environment.

Equipment to be Used:

PC Computer, telephone, ID printer

Work Hours:

40-hour work week
Monday-Friday 7A-3P

EEO Statement:

It is the policy of St. John Fisher University to provide Equal Employment Opportunity to all employees and applicants for employment in accordance with the applicable federal, state, and local laws governing non-discrimination in employment in each locality in which the University has employees.
The University does not discriminate against applicants or employees in hiring, promotion, termination or the terms and conditions of employment on the basis of race, color, religion, gender, sex, perceived sex, gender identity, gender expression, the status of being transgender, sexual orientation, national origin, citizenship, age, disability, marital status, military status, veteran status, predisposing genetic, characteristics or genetic information, arrest or conviction record, status as a victim of domestic violence, or any other characteristic protected by law.
The Title IX Coordinator is the designated University official with primary responsibility for coordinating compliance with Title IX and related federal and state laws. The Title IX Coordinator, Meg Flaherty, Ph.D., can be reached by phone (585-385-8232), email (titleix@sjfc.edu), in-person in Campus Center 206, or outside of business hours by contacting the Office of Safety and Security (585-385-8111).

Work Location:

3690 East Ave., Rochester, NY 14618

FLSA:

Non-Exempt

Salary / Hourly Range:

$17.30-20.30/hr

Notes:

The salary range for this role is set based on a variety of factors, including but not limited to internal equity, qualifications, experience, and education. The above hiring range is one component of the University’s competitive Total Rewards package which can be viewed here

Posting Number:

S00596P

Desired Start Date:

05/04/2024

Open Until Filled:

Yes