Information Management Officer

Org. Setting and Reporting

This position is in the DPPA-DPO Information Management Unit, Office for Coordination and Shared Services, DPPA-DPO. Under the overall supervision of the Senior Programme Officer in the Office of the Director for Coordination and Shared Services, the incumbent reports directly to the Chief, Information Management Unit.

Responsibilities

Within delegated authority, the Information Management Officer will be responsible for the following duties: • Plans and implements information and data management initiatives of significant importance to DPPA and DPO or major components of these complex systems, which typically impact large or multiple user groups, including document and records management systems, staff intranet/web portals, data analytics frameworks, business intelligence dashboards and cross-cutting monitoring tools. • Provides advisory services on information and data management practices including needs and business process analysis; organization and maintenance of UN information assets; records and data preservation and disposition; and INFORMATION MANAGEMENT policies and procedures, with an emphasis on technological applications. • Researches, analyses, and evaluates new and innovative applications of information technology to data and INFORMATION MANAGEMENT and makes recommendations for their deployment. • Participates in INFORMATION MANAGEMENT and data improvement projects, contributing to feasibility studies, systems analysis, design, development, and implementation and in the evaluation and testing of information and data application improvements and new systems; provides user support. • Develops detailed system and other functional specifications and standards from the data and INFORMATION MANAGEMENT and recordkeeping perspective and user documentation for new systems. • Develops training materials and user manuals; trains staff in use of the data, records and INFORMATION MANAGEMENT system assigned. • Assists in policy developments including the review and analysis of issues and trends, preparations of evaluations or other research activities and studies. • Evaluates adequacy of existing information and data management tools. Implements new technologies in INFORMATION MANAGEMENT to ensure that tools developed for efficient access to information are accessible to staff throughout the Maintains access and declassification standards by liaising with data-originating offices/offices of interest regarding access to security-classified materials and implements access and declassification determinations. • Participates in developing client outreach strategies and in their implementation. Conducts programmes of outreach and user education to improve client use of information resources; uses judgement of relevant institutional needs to develop presentations appropriate to client audience; develops publicity materials to facilitate outreach. • Assists in programme administration, including provision of assistance to or supervision of contractual employees and General Service staff, formulation of consultant and institutional contracts and subsequent implementation, development of the programme budget, etc. • Produces and updates information products such as reports, charts, and infographics by turning data into graphical products to convey messages and a storyline; develop advocacy materials including one-pagers, presentations and other visual materials for the senior management and member state forums. • Performs other related duties, as required.

Competencies

• PROFESSIONALISM: Knowledge of INFORMATION MANAGEMENT, data management, database design and management, and data modelling, analysis, and visualization. Ability to demonstrate conceptual, analytical and evaluative skills and conduct independent research and analysis, identifying and assessing issues, formulating options and making conclusions and recommendations. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. • CLIENT ORIENTATION: Considers all those to whom services are provided to be "clients" and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Education

Advanced university degree (Master’s degree or equivalent) in INFORMATION MANAGEMENT, information science, information systems, social science or related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.

Job - Specific Qualification

Not available.

Work Experience

A minimum of five (5) years of progressively responsible experience in INFORMATION MANAGEMENT, data management, information analysis, data analysis, data visualization, geographic information systems or related area is required. Experience in coordinating or managing complex INFORMATION MANAGEMENT initiatives is required. Experience managing an open data portal, or a data catalog is required. Experience using Microsoft Azure Cloud and Microsoft Power Platform is required. Experience working with data that is related to peace and security, conflict dynamics, humanitarian affairs or international development is required. Experience working in a field mission is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of another official United Nations language is an advantage.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

This post is financed by the Support Account for Peace Operations for an initial period of one year. The appointment and renewal thereof are subject to availability of funds. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. Pursuant to section 7.11 of ST/AI/2012/2/Rev.1, candidates recruited through the young professionals programme who have not served for a minimum of two years in the position of their initial assignment are not eligible to apply to this position. Applicants who have reached the mandatory age of separation are not eligible to apply for job openings The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. For this position, applicants from troop and police contributing countries who are found most suitable and recommended for selection will be given due consideration for positions in a peacekeeping operation or Headquarters support account funded position taking into account their contribution to United Nations peacekeeping, in accordance with General Assembly resolutions 66/265 and 67/287. For the latest list of troop- and police-contributing countries, visit the following website: https://peacekeeping.un.org/en/troop-and-policecontributors.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.