Office Assistant & Scheduler

Seeking an upbeat, personable, energetic organizer to welcome customers, answer the phone, handle complex scheduling and job coordination, and follow up to make sure all the details are covered!

The Office Assistant is a key member of our team of 10 specialty-glass tradespeople and installers, working closely with both customers and coworkers. It’s a terrific position for someone who likes to communicate by phone and email, has a passion for organization, attention to detail, and an interest in design and residential construction.

Located on High St. in Waltham, Prestige Custom Mirror & Glass is a fun, fast-paced place to work!

PAY & BENEFITS

• $20-24 per hour to start
• Paid vacation, sick, and holiday time off
• Health, dental, vision, life, long-term and short-term disability insurance
• Retirement plan—401K match and profit-sharing
• Yearly bonus

HOURS

• Monday - Friday, 8am - 4:30pm
• In-office job (not remote)

RESPONSIBILITIES

• Customer Service: Answer incoming phone calls. Serve customers on the phone and in person
• Handle complex job scheduling, managing customer appointments and crew calendars
• Develop estimates and quotes
• Post to social media several times a month

QUALIFICATIONS

• Excellent interpersonal communication skills, a friendly personality, and a positive attitude
• Ability to handle detail-oriented tasks, juggle multiple projects, and be organized and self-directed
• Software: Microsoft Office, Excel; can learn new programs as needed
• High School diploma or Associate's Degree
• 2-3 years of office or customer service experience

REQUIRED

• Reliable transportation to and from our shop in Waltham, MA
• Able to clearly speak, read, and understand English
• Ability to lift and move up to 30 pounds
• Ability to talk on the phone and work on the computer for an 8-hour day

Prestige Custom Mirror & Glass is an equal-opportunity employer.

Find full job description here: bit.ly/office-assistant-glass-co

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About Prestige Custom Mirror & Glass www.prestigecmg.com

We’re custom glass professionals. Heavy glass shower doors, mirrors, glass railings and custom glass tabletops are our specialty and our expertise. Our portfolio includes custom steam enclosures with glass roofs, transom panels and French doors, fully mirrored gymnasiums with window cutouts, ballet bars and outlets, and more.

We ensure quality and craftsmanship with in-house design and fabrication, and take great pride and satisfaction in doing the job right. Our attention to detail is to the highest degree and we offer some of the shortest lead times in the industry.

We’ve had a strong following of satisfied customers since 1989. Homeowners, contractors, and architects alike know they can depend on Prestige to provide superior service and products.

182 High St., Waltham, MA 02453

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Application Question(s):

• Briefly (in a sentence or two, though longer is fine of course), tell us what your office work experience has been.
• Describe the most detail-oriented job you've ever had.
• Do you have experience posting to social media for a company, group, or organization (either paid or as a volunteer)? If so, what organization? How often did you do posts?

Ability to Commute:

• Waltham, MA 02453 (Required)

Work Location: In person