Address
Form of workAbout Massachusetts College of Liberal Arts:
At MCLA, we're here for all - and focused on each - of our students. As a 2019 Top Ten Public College, classes are taught by educators who care deeply about teaching, and about seeing their students thrive on every level of their lives. Nearly 93% of our graduates land competitive jobs or are accepted by some of the best grad schools in the country. We engage in the most nationally relevant conversations by hosting some of the most celebrated thinkers and speakers on our campus in the Berkshires of Massachusetts, an area known for its mountain ranges, hiking trails, and panoramic views. Our home town of North Adams is brimming with creative energy and the regional economy is booming as a result. In nearly every way possible, the experience at MCLA is designed to elevate you as an individual, a leader, and a communicator, fully empowered to make your impression on the world.
Job Description:
The Office of the Registrar is seeking a highly motivated and detail-oriented Office Assistant to join our team. As an Office Assistant, you will play a crucial role in providing excellent customer service to students, while assisting with various administrative tasks related to college processes and policies. Your responsibilities will include processing changes of major and minors, inputting transfer credits for entering students, creating transfer credit equivalencies, and ensuring the accuracy of student records. The ideal candidate should be able to maintain confidentiality, work efficiently both independently and as part of a team, and thrive in a fast-paced environment.
Key Duties and Responsibilities:
- Provide exceptional customer service to students, addressing inquiries related to college processes and policies.
- Process changes of major and minors accurately and in accordance with college guidelines.
- Input transfer credits for entering students into the student information system, ensuring accuracy and completeness.
- Create and update transfer credit equivalencies based on established criteria and academic standards.
- Collaborate with other team members to maintain the integrity and accuracy of student records.
Requirements:
- Maintains strict confidentiality of student records and sensitive information.
- Demonstrates exceptional attention to detail in all tasks.
- Takes initiative and follows directions from supervisors.
- Exhibits effective oral and written communication skills.
- Works well both independently and as a collaborative team player.
- Demonstrates proficiency in utilizing technology and software applications.
- Prioritizes tasks and manages time effectively to meet deadlines.
- Possesses creative problem-solving skills and a resourceful mindset.
Qualifications:
- Prior experience in an administrative or customer service role is a plus.
- Familiarity with college policies and procedures is desirable but not required.
- Proficiency in using computer applications and software, including Microsoft Office.
- Strong interpersonal skills and the ability to maintain a positive and respectful attitude when dealing with students, faculty, and staff.
Additional Information:
This position is open only to students currently enrolled at MCLA.
Review of applications will begin immediately.
Massachusetts College of Liberal Arts is committed to a policy of nondiscrimination and affirmative action in its educational programs, activities and employment practices. The college complies with all federal, state, and local laws and regulations advancing equal employment. Applicants who will enrich the diversity of the campus community are strongly encouraged to apply. Visit www.mcla.edu.
Massachusetts College of Liberal Arts does not discriminate on the basis of sex in any education program or activity that they operate, which extends to admission and employment at MCLA. MCLA is required by Title IX of the Education Amendments of 1972 ("Title IX") to not discriminate in such a manner. Inquiries about the application of Title IX may be directed to each respective MCLA's Title IX Coordinator, to the Assistant Secretary of the Department of Education Office for Civil Rights, or both.
Patrick Connelly
Dean of Title IX and Student Wellness
Phone: (413) 662-5127
Email: Patrick.Connelly@mcla.edu
Mailing Address: 375 Church Street, North Adams, MA 01247
U.S. Department of Education, Office for Civil Rights
33 Arch Street, 9th Floor Boston, MA 02119-1424
Telephone: (617) 289-0111; FAX: (617) 289-0150; TDD (877) 521-2172
Email: OCR.Boston@ed.gov
Application Instructions:
Applicants should electronically submit an application by clicking on the APPLY NOW button below.
For additional information on this position, please contact the hiring manager, Jennifer Meaney, at Jennifer.Meaney@mcla.edu.
Frequently Asked Questions (FAQs)
