Office Assistant Ii-Oeq Aqc (Non-Civil Service)

Salary : $38,952.58 - $43,554.89 Annually
Location : Downtown Dallas, TX
Job Type: Full-time
Job Number: HRNCS-OFFASSISTII-OEQAQC
Department: Environmental Quality
* Org (REQUIRED): 4298 Air Quality Compliance
Opening Date: 11/21/2023
Closing Date: 12/1/2023 4:10 PM Central
Position Purpose
Welcome to the City of Dallas!The City of Dallas is one of the largest employers in the DFW Metroplex.
We offer growth opportunities and a chance to make a difference in our community.
What do we offer?
A competitive salary, five-year vested pension plan, great benefits package that includes health, vision and dental insurance, pet insurance, tuition reimbursement, qualifying childcare assistance, paid time off and more.
Join our diverse workforce and help us in providing excellent service to the residents of Dallas while building a rewarding career.
Overview
The Office Assistant II performs intermediate to advanced level office support functions for various departments, maintains filing systems, and supports payroll functions. Performs clerical, bookkeeping, mail processing, payment processing, secretarial duties, and operation of office and related equipment.
Essential Functions

• Performs a variety of office support duties including completing forms, maintaining logs, collecting money, preparing cash reports, and compiling and organizing data to facilitate routine paperwork processing; supports other Office Assistants and provides expertise in challenging situations.
  
• Performs receptionist activities and communicates with a wide variety of people in person and by telephone including citizens, employees, agencies, other city departments, and vendors to provide information and direction; demonstrates excellent customer service skills.
  
• Performs secretarial and clerical duties to support a manager or group of managers; answers telephone, takes messages, and schedules appointments. Prepares, reviews, and proofreads correspondence, memos and reports to be signed by the supervisor to ensure accuracy; reviews, edits, and updates information and documents as needed; conducts training and development for newer Office Assistants to ensure efficiency and accuracy of work.
  
• Performs a wide variety of office activities such as processing payment invoices, maintaining filing systems, tracking deadlines, attending meetings and taking minutes, making travel arrangements, processing mail, preparing payroll, handling petty cash and data entry to assist with office operations.
  
• Maintains daily report of activities performed and providing customer service through telephone; research citizen complaints and amount of payment to ensure charges are accurate; makes various cash refunds according to department policies and procedures.
  
• Sorts, orders, and distributes all incoming inter-office and U.S. mail and processes all outgoing mail; picks up and/or delivers inter-office and outgoing mail at different city locations to ensure prompt mail distribution; sorts inter-office and incoming U.S. mail; operates reproduction equipment to make copies for those requesting copy services.
  
• Performs any and all other work as needed or assigned.

Knowledge and Skills

• Knowledge of correct grammar, spelling, and punctuation.
  
• Ability to operate a computer with accuracy.
  
• Ability to attend to routine tasks and check paperwork for accuracy and errors.
  
• Ability to use office machines including, copier, fax machine.
  
• Ability to maintain records journals and files.
  
• Ability to write, clear and accurate reports.
  
• Ability to deal tactfully and courteously with the public and other city employees.
  
• Ability to handle difficult and unusual situations.
  
• Ability to use a computer.
  
• Communicating effectively verbally and in writing.
  
• Establishing and maintaining strong working relationships.

Minimum Qualifications
Experience
1 year performing office work, cashiering, or other customer service-related work.
Licenses and Certifications
None
Education
High School Diploma, GED
Supplemental Information
The above statements are intended to describe the general nature and level of work performed by personnel assigned to this classification and is not necessarily an exhaustive list of all responsibilities, duties and skill required. The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.
To view the employee benefits offered by the City of Dallas
01
Do you have a High School Diploma or GED?

• Yes
• No

02
Do you have at least one (1) year of work experience performing office work, cashiering, or other customer service-related work?

• Yes
• No

Required Question