Office Assistant

About Us:
Best Option Restoration is a premier restoration company specializing in addressing water, fire, and mold damage in residential and commercial properties. Committed to providing top-tier restoration services, we are seeking a dynamic and detail-oriented individual to join our team as a Part-Time Office/Administrative Assistant. This position is pivotal in ensuring exceptional customer service and efficient office operations, with a focus on managing communication, invoices, and supporting insurance claim processes.

Position Overview:
As the first point of contact for our business, the Part-Time Office/Administrative Assistant will be responsible for providing outstanding customer service, managing communications, and supporting administrative tasks. The ideal candidate will work predominantly from home, answering phone calls, responding to emails, and handling invoices and bills. Prior experience with property insurance claims and invoicing is strongly encouraged and preferred.

Responsibilities:

• Customer Interaction: Serve as the initial point of contact for clients, delivering exceptional customer service through phone and email communications.
• Administrative Support: Collect and manage invoices and bills, ensuring accurate records and timely processing.
• Communication: Answer phone calls and respond to emails promptly, maintaining clear and professional communication.
• Insurance Claim Assistance: Follow up with insurance agents to facilitate the smooth progression of claims through the insurance process.
• Organization: Maintain an organized and efficient workflow, ensuring documents and information are easily accessible.

Qualifications:

• Proven experience as an office/administrative assistant or in a similar role.
• Excellent customer service, communication, and organizational skills.
• Ability to work independently and efficiently from a home office environment.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Prior experience with property insurance claims and invoicing strongly encouraged and preferred.

Requirements:

• High school diploma; additional qualifications in office administration or a relevant field are advantageous.
• Positive and professional attitude with excellent interpersonal skills.
• Ability to handle confidential information with discretion.
• Punctuality and reliability are essential.

What We Offer:

• Competitive hourly rate based on experience for part-time hours.
• Flexibility to work from home for the majority of hours.
• Opportunities for professional development and growth within the company.
• A positive and collaborative work environment.

If you are a motivated and organized individual with excellent customer service and administrative skills, and you have prior experience with property insurance claims and invoicing, we invite you to apply for the Part-Time Office/Administrative Assistant position at Best Option Restoration. Please submit your resume and a cover letter outlining your qualifications to info@borestorationofparker.com.

Best Option Restoration is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Job Type: Part-time

Pay: $17.99 - $28.66 per hour

Expected hours: 10 – 30 per week

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Application Question(s):

• Have you worked property insurance claims before?

Experience:

• Property Insurance Claims: 2 years (Required)
• Xactimate: 2 years (Required)
• Property Water Restoration: 2 years (Required)
• Property Claims Adjusting: 2 years (Required)

License/Certification:

• IICRC Certification (Preferred)

Work Location: Remote