Office Administrator

JOB SUMMARY:
Provides administrative support to the Klaus Roofing Department. Supports the Sales Leadership Team as directed by same. Supports the company's management, purpose, mission, and values. Additionally, we expect employees to show enterprise commitment and be willing to do duties outside of their normal job responsibilities.
ESSENTIAL JOB FUNCTIONS:
Verify and approve or reject contracting pricing, verbiage, payment information and other required documents for all incoming sales and cueing payroll commission payout for the sales department.
Monitor and report all sales data.
Maintain communication and workflow between Sales, Accounting, Production and subcontractors.
Field incoming and outgoing phone calls as liaison for the department.
Navigate logistics and coordination of crews and sales team.
Provide software support and equipment management.
Plan and manage projects that support the team.
Support the management and mission of Klaus Roofing.
MARGINAL JOB FUNCTIONS:
Performs other related duties as requested or assigned.
DIRECT REPORTS:
None
NECESSARY KNOWLEDGE, SKILLS, ABILITIES
Customer service principles and practices.
Operation of office equipment, PC and related software.
Operation of a multi-line phone system.
Skill in verbal and written communication.
Must possess, exhibit, practice the following:
Team attitude
Organization and follow through
Attention to detail
Flexibility and a tolerance for stress
Integrity
Problem solving, troubleshooting
Initiative, self-starting
EDUCATION AND EXPERIENCE:
High school diploma, some college preferred.
Experience with company start up strategies and development.
Three (3) to Five (5) years experience in customer service, call center or related position; or,
An equivalent combination of education and experience.
PHYSICAL REQUIREMENTS:
0-24%
25-49%
50-74%
75-100%
Seeing:
Must be able to see well enough to read reports, data, statistics & information on computer screen.
X
Hearing:
Must be able to hear well enough to communicate on the telephone and in person.
X
Standing/Walking:
X
Fingering/Grasping/Feeling:
Must be able to operate computer & calculator.
X
Climbing/Stooping/Kneeling:
X
PHYSICAL DIMENSIONS for Lifting, Carrying, Pushing, Pulling:
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to move objects. Job involves sitting most of the time. Jobs are sedentary if standing and/or walking are required only occasionally.
NOTE: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this position. Such statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees are requested to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. This document is subject to change at any time without notice.