Office Administrator (It Department)

Company Overview:

NexFirm is a new way for small law firms to operate. We manage your back office, end to end, allowing you to focus on growing your business and keeping your clients happy. Our services are in the areas of strategy, finance and accounting, IT & telecommunications, HR and benefits, administration and operations.

Position Overview:

This is a position where the candidate is expected to work from our Kearny office location. We expect employees to travel to participate in team meetings on an average of once a year, in our Newark or Central New Jersey office. The position reports to the VP of IT Services.

Key Responsibilities:

Shipping and Receiving:

• Receive, inspect, and accurately record incoming shipments
• Prepare outgoing shipments, ensuring proper packaging and labeling
• Coordinate with carriers and logistics providers for timely deliveries and pick-ups
• Maintain accurate inventory records of equipment and assist with periodic inventory counts
• Work with the tech team to plug in and turn on new PC's for remote setup

Documentation:

• Prepare shipping and receiving documentation
• Verify the accuracy of shipping documents and resolve discrepancies as needed
• Maintain digital records of shipments and receipts

Office Administration:

• Provide general administrative support, including answering phones, responding to emails, and managing office supplies
• Assist with data entry, filing, and document organization
• Call vendors for availability with office projects
• Collaborate with other departments to ensure efficient workflow and communication
• Organize and maintain office environment
• Schedule and coordinate appointments and meetings for office
• Coordinate with cleaning service to ensure they abide by the cleaning schedule

Purchasing:

• Work with customers and vendors in purchasing new equipment
• Purchase necessary equipment needs for our office, including boxes, packing, food, and drinks

Customer Service:

• Serve as a point of contact for customer inquiries related to shipments and purchasing
• Address customer concerns and issues promptly and professionally
• Ensure a positive customer experience throughout the shipping and receiving process

Billing:

• Work with the accounting department on all outgoing bills for either Projects or PC setups
• Send quotes to clients in a timely manner before project work begins
• Work with AT&T on phone ordering and bill cleanup

Schedule:

Monday-Friday

9:30am-5:30pm or 10am-6pm

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Work Location: In person