Office Administrator

Job Title: Office Administrator

Company: Kos's Body Shop

Location: Gallitzin, PA

About Us:
Kos's Body Shop is a leading provider of automotive collision repair services, dedicated to restoring vehicles to their pre-accident condition. With a commitment to excellence and customer satisfaction, we take pride in our work and strive to deliver top-notch service to every client.

Job Description:
We are seeking a detail-oriented and organized Office Administrator to join our team. The ideal candidate will be responsible for overseeing the administrative operations of our collision repair office, ensuring smooth workflow and efficient customer service. This role involves managing various office tasks, including but not limited to handling customer inquiries, scheduling appointments, managing paperwork, and providing general administrative support to the team.

Responsibilities:

• Greet customers and address inquiries in person, over the phone, and via email
• Schedule appointments for vehicle assessments and repairs
• Maintain accurate records of customer information and repair orders
• Coordinate with technicians to ensure timely completion of repairs
• Process invoices, payments, and insurance claims
• Manage office supplies and inventory
• Assist with administrative tasks such as filing, data entry, and correspondence
• Provide excellent customer service and address customer concerns professionally
• Collaborate with other team members to maintain a positive work environment

Qualifications:

• High school diploma or equivalent; associate's or bachelor's degree preferred
• Previous experience in office administration or customer service role preferred
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Knowledge of automotive industry or collision repair processes is a plus

Benefits:

• Competitive salary
• Health insurance options
• Paid time off
• Training and professional development opportunities
• Friendly and supportive work environment

If you are a motivated individual with a passion for providing exceptional customer service and administrative support, we encourage you to apply for this exciting opportunity to join our team at Kos's Body Shop. Please submit your resume detailing your qualifications and relevant experience. We look forward to hearing from you!

Job Type: Full-time

Pay: $650.00 - $900.00 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Work Location: In person