Office Administrator

Join the #1 Name in Furniture & Bedding in East Tennessee -- Zak's Home!!!

Zak's Home is a regional home furnishings center serving customers in East Tennessee, Western North Carolina, Southwest Virginia and Eastern Kentucky. We are a family owned and operated business that has been part of the Tri-Cities community for over 50 years.

We are currently seeking part-time Office Administrators / Customer Service Representatives.

Customer Service Representatives are an integral part of operations at Zak's Home. They are often the first or last person to have contact with our customers. We are looking to hire friendly, professional, multi-taskers who have strong math and communication skills and enjoy working with the public.

This is not strictly a clerical job. Zak’s Customer Service Representatives possess initiative, decision making skills and professionalism and their compensation is commensurate with such skills. Advancement opportunities are unlimited once mastering the skills associated with this position. Entry level starting pay is $18.00 per hour.

Candidates must be able to successfully perform daily activities related to retail customer service at the point of sale, including completing customer sales tickets, collecting payment, processing customer finance applications, scheduling delivery or pick up of furniture products, etc. Candidates must also answer telephone calls and respond to customer inquiries in a courteous and professional manner, direct calls to appropriate personnel if necessary, and greet and direct customers, vendors, and other visitors. In addition, candidates will also be responsible for generating individual and group price tags and reviewing for accuracy and maintaining a filing system for customer sales orders and delivery receipts. Other tasks may be assigned as necessary.

All candidates must be able to work a flexible schedule, including morning, evening (10:00-7:00 shift), weekend and holiday hours. Proficiency in Microsoft Office, especially Excel and Word, is required.

We are committed to providing a drug-free work environment and we are an equal opportunity employer. A drug test and background check is required for qualified candidates.

COME SEE WHAT IT’S LIKE TO BE PART OF THE ZAK’S FAMILY!

Job Type: Part-time

Pay: $18.00 per hour

Expected hours: 16 – 20 per week

Benefits:

• Employee discount

Schedule:

• 4 hour shift
• 8 hour shift

Application Question(s):

• Are you available to work during the following shifts: Monday-Saturday 10:00-7:00 and Sunday 1:00-7:00?

Education:

• Associate (Required)

Experience:

• Customer Service & Office Administration: 1 year (Required)

Work Location: In person