Office Administrator

OFFICE ADMINISTRATOR

SERVICE TEAM OF PROFESSIONALS (STOP)– CENTRE REGION is growing and has multiple openings at our Centre Hall office.  Currently we are searching for a full-time Office Administrator.  If you have office experience, can work independently, are organized, and are a strong multi-tasker, we would like to talk to you about a rewarding career with our company.   

Service Team of Professionals – Centre Region is a locally family-owned business in Centre Hall that is also part of a nationally recognized franchise with over 40 years in restoration. Our skilled team works quickly to restore homes and businesses in the Central Pennsylvania area that are affected by water, smoke, fire and mold.

General Duties include but are not limited to -

• General administrative support including typing emails, letters, record keeping and filing.
• Answer phones, complete job paperwork, schedule work, and dispatch technicians.
• Job documentation and making sure our CRM is updated daily with job notes, signed documents and email communication. 
• Prepare detailed and accurate reports for the management team that include job costing, sales reports, and collection reports.    
• Accounts Payable & Receivable
• Track Employee hours and report for payroll.
• Employee paperwork and HR support.  Update Employee Handbook, Training & Certification Records, New Hire Orientation & Paperwork, and Employee Folders
• Support Marketing efforts with mailings and emails
• Manage Owner schedule and calendar.
• Support Operations with documenting vehicle maintenance, subcontractor paperwork, worker’s comp audits, and order office supplies.
• Track job costs including labor and materials.
• Handle all vendor paperwork and applications.
• Process Expense Reports and track budgets and spending.
• Job Reports including photo reports, estimates, and equipment reports. 
• Customer emails and calls.  Scheduling. 

Job Requirements –

• Proficient in Microsoft Word, Excel, Outlook & QuickBooks.   Must be tech savvy and comfortable learning industry specific software including our CRM and other job-related software.  Experience with social media not required but a plus. 
• Must be Detail Oriented & Organized.   
• Customer Service Oriented & friendly. 
• Can work independently and put processes in place to improve efficiency.
• Must be punctual and reliable.
• Must be able to work 8:00 to 4:30 Monday through Friday.
• At least 2 years office experience. 

Compensation Package  –

• Hourly Pay $ 18-22 per hour.  Commensurate with Experience
• PTO of 12 days per year that is accrued.  3 days after 90 days.
• 401K with a 3% Employer match.  Eligible after 90 days.
• Paid holidays – 6 per year after 90 days