Office Administrator

New Home builder is looking for a professional, reliable, and efficient Office Administrator to provide excellent customer service to all potential homeowners as they visit our established 55+ community, Cresswind Wesley Chapel. The Office Administrator is responsible for general administrative duties, client reception, database entry, and other clerical tasks assigned. The Office Administrator greets, welcomes, and directs any visitors appropriately; notifies company personnel of visitors’ arrival; and maintains communication with the onsite Sales Team.

Essential Duties and Responsibilities:

• Greet all visitors.
• Register 1st time guests using the Prospect Registration form.
• Record all traffic (first visits, return guests, buyers, and Realtors) on manual traffic report.
• Manage phone messages & calls.
• Handoff guests to the proper New Home Guide using the “up” rotation system.
• Contact New Home Guides as needed to help guests.
• Manage and document appointments.
• Document all guests in Builder CMS. (first visits, return guests, buyers and Realtors)
• Print marketing materials as needed (price sheets, decision priorities, HOA information sheets, etc.).
• Scan sales documents as needed and email daily traffic reports to corporate office.
• Document Realtor visits and properly register them with the Realtor Registration form.
• Maintain the cleanliness of the Sales Office and restock items as needed.
• Maintain supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing, and expediting orders for supplies, logging supply needs, and office expenses (copier items, coffee, snacks, office supplies etc.).
• Assist in coordinating catering for marketing events.
• Oversee mailings and office deliveries.
• Ensure the safe and successful operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, and evaluating new equipment and techniques.
• Direct guests asking sales related questions to a New Home Guide.

Attributes required:

• Manage multiple visitors in a professional manner.
• Ability to learn and use software including Builders CMS, PDF X-change, and Egnyte.
• Proficiency in Microsoft Office (Word, Excel, Teams, & Outlook).
• Effectively and professionally communicate with customers.
• Demonstrate commitment to integrity, company values, established policies and procedures and keeping customer-focus.
• Display professional appearance and manner.

This is a full-time position. The Sales Office is open during the weekend with the weekend being our busiest time. Days off will be during the week. Benefits include health insurance, retirement plans, paid time off, and opportunities for professional development.

If you have the required qualifications and are interested in joining our team as an Office Administrator, please submit your resume for consideration. We look forward to reviewing your application.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Expected hours: 36 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person