Office Administrator

Overview
We are seeking a POSITVIE, highly organized and detail-oriented Office Administrator to join our team. As an Office Administrator, you will play a crucial role in ensuring the smooth operations of our office and supporting the daily administrative tasks. This is a dynamic position that requires excellent organizational skills, strong communication abilities, and the ability to multitask effectively.

Duties Include but are not limited too

• Effective communication skills to communicate with customer inquiries and resolve customer issues, complaints, or concerns.
• Manage customer data entry- end to end in a CRM.
• Assist with dispatching/scheduling field personnel for seasonal preventive maintenance contracts, service repairs, replacements and installations.
• Outbound calling to customers supporting unsold estimates, parts and warranty status
• Support warranty parts submission process.
• Assist in accounts receivable activities.
• Generate weekly status reports to track work orders, open estimates, customer inquiries/issues, customer satisfaction, etc.
• Perform similar/other duties as needed or assigned
• Work with the Service Manager and staff to ensure all aspects of operations are running smoothly.
• Must have a minimum of 1 year experience as a dispatcher
• Must have reliable transportation
• Must have a friendly and outgoing personality
• Must be dependable, reliable, and able to multitask at a fast pace
• Must be able to accept direction and constructive criticism and work in a sometimes stressful environment
• Must be able to adapt to ever-changing growth that is company goal oriented

Qualifications Should Include
- Proven experience in an administrative role
- Strong organizational skills with the ability to prioritize tasks effectively
- Excellent written and verbal communication skills
- Proficient in Microsoft Office Suite (Word, Excel, Gmail)
- Ability to work independently and as part of a team
- Detail-oriented with a high level of accuracy
- Strong problem-solving skills and self initiative
- Ability to handle confidential information with discretion

If you are a proactive individual with exceptional organizational abilities and a passion for administrative work, we would love to hear from you.

Apply today to join our team as an Office Administrator!

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Ability to Relocate:

• Dunedin, FL 34698: Relocate before starting work (Required)

Work Location: In person