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Form of workJob Description
Benefits:
Join our growing team! Window World Mid Michigan is a family owned business that services the Lansing and Jackson area. Window World is a home remodeler that specializes in window and door replacements. We are looking to build up our office staff at our location in Lansing. The candidate will be trained to talk to customers about Window World products in our showroom, as well as answering in-coming calls to schedule appointments for our design consultants.
Responsibilities include but not limited to:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Join our growing team! Window World Mid Michigan is a family owned business that services the Lansing and Jackson area. Window World is a home remodeler that specializes in window and door replacements. We are looking to build up our office staff at our location in Lansing. The candidate will be trained to talk to customers about Window World products in our showroom, as well as answering in-coming calls to schedule appointments for our design consultants.
Responsibilities include but not limited to:
- Taking and transferring calls
- Making appointments
- Lead tracking via appropriate computer program
- Assisting sales reps and office staff
- Processing Contracts and payments
- Welcome and greet visitors in person, on the telephone, or via email.
- Maintain a pleasant and welcoming personality
- Communicate effectively with people
- Answer inquiries or refer them to the appropriate person
- Maintain accurate scheduling of in-home demonstrations and installations
- Make copies, acquire signatures, and file documentation in the proper location
- Provide necessary information to supervisors, co-workers, and subordinates
- Help resolve complaints from customers or the general public
- Knowledge in Microsoft Word, Excel and Outlook
- Knowledge with business telephone systems
- Knowledge of administrative and clerical procedures
- Knowledge of customer service
- Great multi-tasking ability and organizational skills
- Desire to maintain employment for an extended time and work as part of a very team-oriented place
