This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living, and social responsibility.
The Network Administrator at the YMCA MSO maintains a supportive, positive atmosphere that welcomes and respects all individuals while providing internal support for the Y’s personal computers, printers, servers, and related equipment within the shared service enterprise.
KNOWLEDGE, SKILLS, AND ABILITIES
- Bachelor’s degree in information systems, business, computer science, or related field preferred.
- Minimum 3-4 years of experience with LAN and WAN technologies, including multiple network operating systems, topologies, and protocols, required.
- Experience with Windows or comparable servers and workstations.
- Analytical and problem-solving abilities, with keen attention to detail.
- Requires a commitment to the YMCA character development values of caring, honesty, respect and responsibility.
CORE COMPETENCIES
- Values. Demonstrates in word and action the Y’s core values of caring, honesty, respect, and responsibility and a commitment to the Y’s mission, in all matters at all times.
- Inclusion. Values all people for their unique talents and takes an active role in promoting practices that support diversity, inclusion, and cultural competence.
- Relationships. Builds authentic relationships in the service of enhancing individual and team performance to support the Y's work.
- Communication. Listens and expresses self effectively and in a manner that reflects a true understanding of the needs of the audience.
- Quality Results. Demonstrates and fosters a strong commitment to achieving goals in a manner that provides quality experiences.
- Change Capacity. Leads self and others through change by navigating ambiguity appropriately and adapting well to new situations, obstacles, and opportunities.
- Emotional Maturity. Demonstrates effective interpersonal skills.
- Self-Development.Is dedicated to the improvement of own capabilities and demonstrates this through the continual expansion of knowledge and skills.
- Monitors the assigned network, ensuring optimal function and minimal downtime.
- Responds to challenges with possible solutions in a timely manner (e.g., monitors and responds quickly and effectively to requests received through the IT help desk and resolves problems to the end user’s satisfaction).
- Modifies configurations, utilities, software default settings, etc. for the local work
- station.
- Utilizes and maintains the help desk tracking software; reports issues to service desk for escalation.
- Assists with onboarding of new users.
- Installs, tests and configures new workstations, peripheral equipment and software.
- Organizes resources and space to best meet intended goals and outcomes (e.g., maintains inventory of all equipment, software and software licenses).
- Performs timely workstation hardware and software upgrades as required.
- Performs other related duties as assigned.
This position offers a base salary of $60,300.00 up to $80,300.00. Final salary offering is dependent up on required qualifications, experience, and education for this role.
We offer a full benefits package including medical, dental, vision, defined benefit plan (retirement savings), defined contribution plan (403(b) plan, life and disability insurances, technology stipend, and generous paid time off all in a work from anywhere in the U.S. workplace (if eligible).
YMCA of the USA is a work from anywhere in the U.S. workplace