Network Administrator Ii

At Criterion Systems, we developed a different kind of business—a company whose real value is a reputation for excellence built upon the collective skills, talents, perspectives, and backgrounds of its people. By accepting a position with Criterion Systems, you will join a group of professionals with a collaborative mindset where we share ideas and foster professional development to accomplish our goals. In addition to our great culture, we also offer competitive compensation and benefit packages, company-sponsored team building events, and advancement opportunities. To find out more about how Criterion can help you take your career to the next level please visit our website: www.criterion-sys.com. Criterion Systems is a Military/Veteran Friendly Company therefore we encourage Veterans to apply.

We are seeking a mission-focused Network Administrator II to support and contribute to our government customer’s success in Norfolk, VA.!

Duties, Tasks & Responsibilities:

• Perform System patching and IAVA patches to network routers and switches.
• Conduct approved minor network changes (vlan, ACL and port assignment)
• You will perform IOS and Software upgrades
• You will perform switch and router installs, upgrades to ensure smooth operations of the enterprise.
• Draft Standard Operating Procedures (SOP) for network operations.
• Troubleshoot systems failures and accessibility problems within the network to our services.
• Support site survey and engineering designs data calls.
• Support new/enhanced network implementation, installation, and technical refresh projects within a site or locale.
• Works independently with some supervision.
  • In remote locations must function as independent engineering, maintenance, and network problem solving with minimal or intermittent input from other Tiers/locations. 
• Problems faced are difficult, will require detailed information gathering, analysis, and investigation to understand problems. You will employ creativity and ingenuity for new technical solutions applicable across the enterprise, drawing heavily on prior experience.
• Preform Network ticket resolution.
  • Support Network ticket closure across Network OPS staff to include:
    • Completes initial categorization of Service Requests (type, sub-type, location device, priority, etc.) 
  • Use administrative access to the network to provision new switches, router, VLANs and Crypto.
  • Uses administrative access to network components to research errors, incidents, problems and to perform incident analysis and identify potential problems. 
  • Routing Service Requests to the appropriate organization required for incident resolution.
  • Performs root cause analyses.
  • Completes problem resolutions associated with incident ticket(s)
• May configure, deploy, manage, and maintain UC monitoring systems used by the technicians to ensure availability and overall performance of system and services.

Required Experience, Education, Skills & Technologies:

• Years of experience with one of the following:

  • High School/GED plus nine (9) years of relevant experience

  • Associate degree plus seven (7) years of relevant experience
  • Bachelor's degree plus five (5) years of relevant experience
  • Master's degree plus three (3) year of relevant experience 
  • PhD plus one (1) year of relevant experience
• DOD 8140 certification(s): IAT II, Cisco Certified Network Associate (CCNA)

Security Clearance Level:

• Current CI Poly

Work Schedule:

• Full-time on-site

Benefits Offered

• Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Tuition/Training Assistance, Parental Leave, Paid Time Off, and Holidays.

Criterion Systems, LLC and its subsidiaries are committed to equal employment opportunity and non-discrimination at all levels of our organization. We believe in treating all applicants and employees fairly and make employment decisions without regard to any individual’s protected status:  race, ethnicity, color, national origin, ancestry, religion, creed, sex/gender, gender identity/gender expression, sexual orientation, physical and mental disability, marital/parental status, pregnancy (including childbirth, lactation, and related medical conditions), age, genetic information (including characteristics and testing), military and veteran status, or any other characteristic protected by law. For our complete EEO/AA and Pay Transparency statement, please visit https://careers-criterion-sys.icims.com/.