Network Administrator

Reports to: IT Operations Manager
Number of direct reports: None
Travel: 10%
Schedule: Onsite
Internal stakeholders: All Departments, multiple sites
External stakeholders: Vendors, Other locations/facilities within Dometic Marine
Summary:
Dometic Marine's facility in Litchfield, IL is our main distribution center that manages the packaging and distribution of aftermarket marine and OPE industrial products.?
Network Administrator will be responsible for providing technical support to a multi-shift manufacturing and front office user community to identify and resolve computer software and hardware issues. This includes implementation, maintenance, monitoring, and troubleshooting of the voice and data communications infrastructure, planning of technology improvements, and ensuring information security.
Main Responsibilities:

• Perform analysis, diagnosis, and resolution of complex problems for end-users and recommend and implement corrective solutions
• Monitor Local Area Networks, computer hardware and software performance, and security vulnerabilities or breeches including regular maintenance and monitoring of anti-virus
• Act as a liaison with vendor supported hardware and/or software when maintenance is required and coordinate maintenance windows and/or hardware availability for the vendor
• Work with corporate IT teams to develop and execute plans for migration of on-site assets to regional data centers and cloud services
• Analyze, plan, and implement projects that maintain business continuity while considering fiscal responsibility
• Perform daily backups and ensure backup integrity while looking for ways to improve the existing process
• Perform maintenance on voice and data communication infrastructure equipment
• Consult with internal customers to assist in obtaining hardware, software, and services
• Assist the internal customer in obtaining the training necessary to use the products
• Identify necessary requirements of network infrastructure and replace where applicable
• Install, configure, test, implement, maintain, and troubleshoot local and remote end-user workstations and related hardware and software
• Analyze, troubleshoot, and resolve issues at the server, desktop, and network level
• Perform IT maintenance during off hour maintenance windows

Requirements
Qualifications and Experience:

• Bachelor's degree in Computer Science, Computer Management & Information Systems, or related field of study, or equivalent work experience
• 3+ years of technical experience as a Network/Systems Administrator or in a similar role
• Proficient with Microsoft Office suite of applications
• General understanding of network protocols and technologies
• Experience with the following: Cisco switch configuration and management, Microsoft Server 2008 R2 - 2019, Windows 10, VMware ESXi 5.5 / 6.5 / 7.0 and SAN technology.
• Experience supporting SATO/Datamax barcode label printers in a production environment a plus
• Experience administering SQL database servers a plus
• Experience in hybrid exchange environments and administration a plus
• Experience with SD-WAN technologies. Velocloud and Zscaler a plus
• Experience with the following is preferred: Ruckus Access Points, Microsoft Office 365, Microsoft DPM 2010, Veeam Backup and Replication, HP Printer hardware, SATO/Datamax Barcode Label printer hardware, Powershell and VB Scripting helpful but not required

Behavioral requirements:

• Excellent troubleshooting & problem-solving ability
• High attention to detail and strong organizational skills
• Exceptional interpersonal and oral communication skills
• Team collaboration with the ability to work independently

Dometic Group operates in the retail industry and manages the manufacturing, sales, and service of products for the outdoor market. The product range is broad and includes portable coolers, grills, air conditioning systems, tents, batteries, and solar energy solutions for mobile, and outdoor lifestyles. The business is a global company and customers include retailers of outdoor products as well as consumers and manufacturers of vehicles and boats. The Dometic Group was founded in 2001 and is headquartered in Stockholm, Sweden.
Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!
Dometic is proud to be an equal opportunity employer. Dometic evaluates qualified applicants without regard to race, color, religion, age, gender, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.