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SalaryJob Title: Patient Care Coordinator
Job Type: Clerical Position
Hours: 40
Shift: Day
As a Reinhardt Family Practice Patient Care Coordinator, you are responsible for coordinating care for our patients throughout their medical journey. In the office setting you will be the first and last person the patients communicate with. You will be their contact to communicate any important information before their appointment and to help them navigate follow ups and next steps after they see the Provider.
Responsibilities:
- Preparing the office for daily activities
- Managing your Team’s schedule for maximum efficiency
- Welcoming patients and their families to Reinhardt Family Practice.
- Supporting the Provider and Medical Assistant by keeping accurate chart information, performing check in/check out procedures, creating and scheduling lab orders, completing prior authorizations, making reminder calls to patients for upcoming appointments, ensuring orders are being reviewed by Providers and submitted to the correct facilities.
- Reconciling end of the day bank deposits, getting change for the office, and keeping track of copays and other patient payments
- Maintaining cleanliness and hygiene standards
- Performing end of day activities such as cleaning, turning off all lights, logging out of systems, shutting down devices, and locking the building.
- Open and sort mail
Qualifications:
- Associates Degree or higher
- Proficient with Microsoft Word, Microsoft Excel, and other office software
- Must pass a criminal background check
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Private practice
Medical specialties:
- Primary Care
Schedule:
- Day shift
- Monday to Friday
Education:
- Associate (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 2 years (Required)
- Computer skills: 5 years (Required)
Work Location: In person
