Schedule: Full Time, Day Shift, 40 hours weekly
Warmly greet patients and visitors upon arrival, and informs appropriate personnel of patient and/or visitor arrivals.
Processes and schedules all new outpatient/inpatient consultations for the Radiation Oncology and Infusion in conjunction with the physicians. This includes: taking the initial call, entering patient demographic information into the computer and retrieving all records and films as well as obtaining insurance information.
Initiate registration for radiation oncology by selecting the correct medical record number and entering patient demographics and insurance information into the clinical information system.
Assist patients with financial/billing questions, and refers to the Accounting department as needed.
Schedules follow-up appointments for radiation oncology patients.
Ensure that the Radiation Oncologist’s schedules for the following day are on their desk at the end of the current workday .
Process all mail, email, and phone calls to support Cancer Center operations.
Handles the physician’s itinerary book and schedules appointments/consultations for the physicians.
Collaborate with the Radiation Oncologists for “add-on” patient needs. Answers and makes phone calls to support daily operations.
Maintains conference room schedule.
Completes patient forms and process medical records requests promptly.
Maintain Radiation Oncologist call schedules.
Collects copayments for Radiation Oncology and Infusion.
Pre-Certifies patients for CT Scans, MRI’s, PET SCAN ect.
Follows established departmental and hospital policies and procedures.
Perform transcription duties including: downloading of physician dictation, printing and filing of completed transcription.
Perform other duties as assigned.
Qualifications:
High School Graduate/Equivalent
2-4 years experience
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.