Address
Form of workPG193421EP
Internal Recruitment :No
Working Title:Institutional Survey Research Specialist
Anticipated Hiring Range:Commensurate with education and experience ($52,000 to $57,000)
Work Schedule:Monday - Friday; 8 AM to 5 PM (additional work outside of standard hours may be required due to business needs)
Job Location:Raleigh, NC
Department :Institutional Strategy & Analysis (ISA)
About the Department:As NC State’s central office and authoritative source for institutional reporting and analytics, Institutional Strategy and Analysis (ISA) supports the university’s strategic decisions, planning activities, operations, evaluation efforts, and accountability by providing consistent, reliable information and analysis to university leaders, administrators, faculty and staff, students, external stakeholders, and the public.
In carrying out its mission, ISA:
- Collects, analyzes, interprets, models, and reports information about NC State.
- Manages institutional strategic planning, including implementation planning and metrics for the university strategic plan.
- Provides leadership in governance and strategy with respect to the university’s academic and administrative data.
- Administers, analyzes, supports, and oversees Institutional Surveys.
- Supports, administers, and maintains applicable data structures, applications, and systems.
The survey group in ISA, under the supervision of the Assistant Vice Provost (AVP) for Institutional Survey Research and Analysis, is responsible for Institutional Surveys of students, alumni, faculty and staff at NC State. The Institutional Survey Research Specialist (ISRP), who will report to the AVP, will work independently and on project teams on all phases of a wide range of survey projects, especially as related to the cleaning, analysis and reporting of qualitative data; maintaining survey web pages; and developing materials to promote participation in surveys and awareness of results. The work of this position directly contributes to our ability to collect and provide data used by academic and support offices across campus to assess and improve their programs, and thereby enhance student and employee success.
The Institutional Survey Research Specialist has the following job duties:
- Qualitative analyses of open-end responses, including working independently and using sound methodological practices and good judgement to 1) create/update topical coding schemes; 2) identify and appropriately handle personally identifiable information included in comments; 3) develop and implement procedures for cleaning comments for consistency (e.g., company names, college/university names); 4) appropriately and accurately code comments; 5) create and run programs to generate summary statistics on coding scheme topics; 6) identify key findings and write narrative summaries of results, including the identification and use of pertinent quotes drawn from comments that exemplify given topics; and 7) prepare visually appealing infographics summarizing key findings (e.g., word clouds). All work must be done with strict adherence to data security and respect for confidentiality.
- The creation and maintenance of web pages. Working with the AVP and the ISA Web Operations and Development Lead, the ISRP will use an understanding of ISA survey projects and website pages to gather and organize materials and provide needed information for the Web Operations and Development Lead to create and update survey webpages. In addition, the ISRP will have primary responsibility for the maintenance of the ISA survey website that hosts data and documentation for program-specific surveys that ISA administers on behalf of academic colleges and departments. This includes independently creating web pages in HTML, organizing needed materials and ensuring that file naming conventions are followed, and uploading and accurately linking to uploaded files.
- Using an understanding of best practices in Survey Research and effective communication strategies, coordinate with survey team members to develop and distribute promotional materials for all survey projects, as needed. This includes materials to encourage participation in surveys and increase awareness of survey results, such as through presentation slides, newsletter articles, emails, social media, fliers, e-boards, etc.
- Create spreadsheets with summary statistics for survey results. Work independently with often large and complex source files to pull needed data and reconfigure into new spreadsheets highlighting results for specific groups of respondents, including the use of statistics to identify significant differences.
- Create and update documentation of survey processes, including making recommendations for revising processes to enhance accuracy and efficiency.
- Participate in professional development workshops and staff meetings.
- Perform related duties as assigned or required to meet ISA or university goals and objectives
Other duties as assigned.
Minimum Education and Experience:- Bachelor’s degree or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
- Coursework in Survey Research methods or work experience in a Survey Research setting.
Required computer skills / programming languages:
- Experience with qualitative analysis
- Experience creating web pages (e.g., HTML, WordPress, Gutenberg)
- Experience creating visualizations (e.g., Excel, Google Charts, Publisher)
- High level of proficiency with MS Office (i.e., Word, Excel, PowerPoint)
Required personal/professional skills
- Ability to appropriately handle confidential data
- Self-motivated, with high standards for rigorous, accurate, and detailed work
- Excellent communication skills, including writing, presentation, and interpersonal
- Ability to work independently and to collaborate with others in a team environment
- Strong organizational skills and the ability to meet deadlines and manage competing priorities
- Ability to quickly learn new technologies and develop new skills
- Experience with data analysis tools (e.g., STATA, SPSS, R, Excel)
- Experience with Qualtrics or similar survey tool (e.g., Survey Monkey, Google Forms)
- Course work or experience with qualitative analysis
- 1-2 years work experience in Survey Research
N/A
Valid NC Driver's License required:No
Commercial Driver's License required:No
Job Open Date:05/24/2024
Anticipated Close Date:Open until filled.
Special Instructions to Applicants:Please include a cover letter, resume, and contact information for professional references.
Position Number:00110831
Position Type:EHRA Non-Faculty
Full Time Equivalent (FTE) (1.0 = 40 hours/week):1.0
Appointment:12 Month Recurring
Mandatory Designation - Adverse Weather:Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events:Non Mandatory - Emergency Event
Department ID:022201 - Institutional Strategy & Analysis (ISA)
AA/EEO:NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
