Medical Receptionist/Medical Assistant

Pazona MD is a leading urology practice, proudly serving middle Tennessee. We are actively seeking a medical receptionist or medical assistant to join our growing team. LPNs and RNs are also encouraged to apply!

• Very Competitive Compensation!
• Incredible team atmosphere!

As a Medical Receptionist, your primary responsibilities will include:

• Schedule patient appointments and manage the appointment calendar efficiently.
• Handle incoming and outgoing emails and phone calls professionally and on time.
• Call patients to remind them of upcoming appointments.
• Greet patients and address any initial inquiries or concerns.
• Update and maintain accurate patient records, ensuring data integrity and confidentiality.
• Taking and recording patients' personal information and medical history
• Provide prompt responses to patient inquiries
  
• Secures patient information and maintains patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; and keeping patient information confidential.
  
• Maintains safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations.
• Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.
• Keeps equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs.
• Serves and protects the practice by adhering to professional standards; facility policies and procedures; and federal, state, and local requirements.
• Enter relevant data into medical systems and update patient information as required.
  
• Monitor patient progress and assist in tracking and documenting treatment plans.
• Support physicians and other healthcare professionals, collaborating effectively with the entire team.
• Schedule appointments between patients and medical staff.
• Assist in medical billing processes, ensuring accuracy and adherence to billing guidelines.
• Manage patient follow-up care, coordinating with physicians and scheduling necessary appointments.
• Ensure the accuracy and completeness of patient information at all times.
• Perform all duties within HIPAA regulations.

To be considered for this role, you must possess the following skills and qualifications:

• Previous experience as a medical assistant, medical receptionist, LPN or RN.
• Knowledge of medical terminology and familiarity with healthcare practices.
  
• Excellent verbal and written communication skills, with the ability to communicate effectively with patients and healthcare professionals.
• Medical software and technology proficiency, including virtual communication tools and electronic health record systems.
• Strong organizational and multitasking skills to manage multiple responsibilities in a dynamic environment.
• Ability to work independently and with minimal supervision while maintaining high productivity.
• Good customer service mentality, demonstrating empathy, patience, and professionalism in patient interactions.

At our urology practice, we value innovation, collaboration and exceptional patient care. As a Medical Receptionist on our team, you will have the opportunity to often make the first impression with our incoming patients, kickstarting their journey with us. We offer competitive compensation and a supportive work environment where your skills and expertise are valued.

If you are passionate about providing exceptional patient care, we want to hear from you. Please submit your resume and portfolio for consideration. Let's create exceptional digital experiences together!