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SalaryResponsibilities for Medical Receptionist/Exam Technician
- Provide superb customer service to every patient, whether in person, over the phone, or via email
- Operate optical diagnostic equipment, including lensometers and retinal cameras
- Ability to multitask while maintaining close attention to detail
- Clean and sterilize equipment as necessary
-Schedule appointments
-Verify insurances
-Check patients in and out
-Collect co-pays
Responsibilities for Optical Associate
Currently, we are seeking a bubbly/outgoing full-time optical associate. It is a must that the candidate has at least 1 year of retail and/or medical receptionist experience, and having an optical background is preferred, but not required.
Duties:
- Provide exceptional customer service to patients and assist them with finding eyeglasses and sun glasses
- Maintain knowledge of current promotions, discounts, and sales events
- Process transactions and order eyeglass lenses and contact lenses accurately and efficiently using the point-of-sale system
- Handle customer inquiries, complaints, and returns in a professional and timely manner
- Maintain a clean and organized sales floor
-Arrange displays
- Collaborate with team members to achieve sales goals
- Stay up-to-date with product knowledge and industry trends
-Answer phones and schedule appointments
Requirements and Qualifications for either position
- High school diploma or GED certificate
- Prior experience in an optometry environment (preferred)
- Friendly demeanor and professional appearance
- Strong communication and interpersonal skills
- Basic math skills for cash handling and retail math calculations
- Knowledge of medical billing systems, insurance verification, or medical records is a plus
Additional Benefits
-Monthly Bonus for medical receptionists/exam technicians
-Monthly Commission for optical associates
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Healthcare setting:
- Private practice
Medical specialties:
- Ophthalmology
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
