Overview:
We are seeking a highly organized and friendly Front Desk Receptionist to join our team. As the first point of contact for our office, you will play a crucial role in providing excellent customer service and ensuring smooth operations. If you have experience in a medical office setting and possess strong organizational and communication skills, we encourage you to apply.
- Greet and attend to patients in person and over the phone.
- Professionally assist doctors, staff, visitors, and patients.
- Maintain business inventory such as checking office supplies, supplements, scheduling equipment, and maintenance repairs.
- Answer all phone calls in a professional and courteous manner.
- Perform all duties within HIPAA regulations.
- Maintain confidentiality of all Doctor, staff, and patient information.
- Schedule appointments between doctors and patients.
- Liaise between medical departments with discretion and professionalism.
- Adhere to policy and procedures during all activities.
- Ensure that stock levels are adequate, and orders are made in a timely manner.
- Communicate medical results to patients under clinical supervision.
- Accurately document patient visits.
- Assist patients with their supplement orders.
- Assist in sales calls.
- Ensure a tidy office environment, including the kitchen and other public areas.
Required skills and Qualifications:
- Bachelor’s degree (advantageous).
- 2 years of experience at a healthcare facility in a medical receptionist role (advantageous).
- Working knowledge of medical terminology, HIPAA regulations, ICD, and CPT coding (highly advantageous).
- Innovative thinker with strong conceptual and problem-solving skills.
- Meticulous attention to detail with the ability to multi-task.
- Strong organizational, administrative, and planning skills.
- Ability to work under pressure and react effectively to emergency situations.
- Ability to use discretion while working with sensitive information.
- Excellent documentation, communication, and IT skills.
- Passionate about healthcare excellence.
Joining our team as a Front Desk Receptionist offers the following benefits:
- Competitive salary based on experience
- Opportunities for career growth within the organization
- Comprehensive training provided for specific software systems used in the office
If you are looking for an exciting opportunity to contribute to a dynamic healthcare environment, please submit your application today. We look forward to reviewing your qualifications.
Job Type: Full-time
Pay: $19.27 - $23.20 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Healthcare setting:
- Private practice
Medical specialties:
- Medical-Surgical
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Relocate:
- Morristown, NJ 07960: Relocate before starting work (Required)
Work Location: In person