Medical Receptionist

Job description

About us

Sound Retina is the premiere retina practice in the South Sound region, providing innovative, compassionate and comprehensive care for patients with vitreoretinal disease. We are looking for an experienced Medical Receptionist at our Tacoma location.

Our ideal candidate is a driven, enthusiastic individual who fosters a positive, collegial work environment with a focus on efficiency, and quality patient care. Retina experience is a plus, not required.

Come join the Sound Retina team!

Position: Medical Receptionist

Location: Kennewick

Department: Patient Services

Reports to: Site Manager

Job Type: Full-Time, Non-Exempt

• Interview patients to complete insurance and privacy forms during appointment check-in.
• Receive patient's insurance information and accurately enter into patient's account.
• Receive payments from patient and post correctly to billing system.
• Schedule and confirm patient appointments, check-ups and physician referrals.
• Compile and record medical charts, reports, and correspondence.
• Answer telephones and direct calls to appropriate staff.
• Respond to inquiries from staff, physicians, patients and referring provider offices in a professional and caring manner.
• Establish and maintains a professional and collaborative relationship with all staff in order to resolve problems and increase knowledge of insurance requirements.
• Perform other duties as assigned by Site Manager or other leadership staff.
• Maintaining patient record confidentiality in accordance with HIPAA, complying with practice policies and procedures.

Our charting program is entirely computer based, therefore a proficiency with computers is expected.

• High School Graduate or GED equivalent required.
• 2+ year experience in medical reception or patient services/phone room; ophthalmology and retina preferred.
• Bilingual fluency (Spanish) a plus, but not required.
• Pre-auth verification; experience with obtaining authorizations, referral coordination and patient services a plus.
• Prior experience working Medicare, Medicaid, other government payers and commercial insurance a plus.
• Effective and professional written and verbal communication skills with peers as well as patients and providers.
• Team-player, with focus on compassionate patient care.
• Ability to multi-task, prioritize needs to meet required timelines.
• Customer service experience required.

Please send a copy of your resume and references. We will not contact references without speaking with you prior.

This is an exciting opportunity for an experienced Medical Assistant to join our team, train in the Ophthalmology and Retina field and grow professionally in providing quality, compassionate patient care. If you are a motivated individual with a passion for making a difference in the lives of your patients, we would love to hear from you.

Job Type: Full-time

Pay: From $18.25 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Required)

Experience:

• Medical terminology: 1 year (Preferred)
• Medical receptionist: 2 years (Required)
• Computer skills: 5 years (Preferred)

Work Location: In person