- Correctly schedule patients by utilizing the computer-generated data prompts.
- Cross trained to pre-register, register and, log in and log out patients.
- Conduct residency and insurance screens on patients and advises the patient as to the assigned care source (i.e., their PCP, etc.) so that the appropriate referral can be made.
- Correctly enter and appropriately update patient information via computer profiles.
- Communicate with third party reimbursement agents to verify eligibility.
- Complete referral form on a daily basis and ensures clinical information for specialty appointment s is received prior to patient arrival.
- Fully understand provider schedules and follow provider template guidelines.
- Overbook provider schedules per provider request in a manner that minimizes patient wait times.
- Manage physician's schedule so that there are an appropriate number of patients given within the allotted clinic time.
- Correctly attach required medical record forms to medical records of new patients.
- Accurately and efficiently process physicians' orders when required.
- Correctly enter/schedule special tests, labs, x-rays, etc. via computer and/or designated process; document appropriately when required.
- Correctly process referrals and return appointments when required.
- High School Diploma (or equivalent.)
- Prior Medical Receptionist experience and training course work is preferred.
- Knowledge of hospital and department Mission, Vision and Values as well as policies and procedures, patient interface procedures and the ability to operate technical equipment as acquired through orientation.
- Medical, Dental, and Vision Insurance within first 31 days of employment
- Programs to reduce share of deductible and total out-of-pocket expenses
- Metro Health Incentive Program - Access to high quality healthcare without incurring out-of-pocket expenses (see NGH providers without co-pays)
- Short and Long-Term Disability - up to 60% of eligible weekly pay
- Life Insurance - Metro provides you with basic life and AD&D coverage equal to $50,000 ($32,500 if you are age 65 or older), at no cost to you.
- Retirement Plan - eligible up to IRS max limits and includes company contribution
- Shift and Weekend Differential Pay Offered on Nights and Weekends
- Tuition Reimbursement for employee and dependents
- 12 paid holidays - any holiday worked is another holiday banked
- Flexible Spending Accounts
- Onsite Gym
- Free Parking for all employees
Join our team at Nashville General Hospital. Apply today!